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Changes to the Planning Service during the coronavirus outbreak

Planning - service update

We are still registering and determining planning applications. Due to staff availability there are delays putting up site notices, doing site visits and posting neighbour notification cards. If you want to find out about planning applications near your property, you can use our online service to sign up for planning notifications.

New applications

If you are about to submit an application which is not time critical, we strongly urge you to consider delaying submission until further notice. We are unable to accept hard copy applications or hard copy comments at this time.

Applications already received

Applications already received may be subject to delays and your case officer will be in touch to discuss this with you. All payments must be made electronically at the point of submission, and we are unable to accept cash or cheque payments at this time.

Commenting on applications

We are unable to accept hard copy comments at this time. Any post received after Friday 20 March will not be scanned and uploaded until further notice. You can use our online service to view and comment on planning applications.

Contacting us

If you cannot find what you need on the website, email You will need to include your phone number so that we can call you back if necessary.

Pubs and restaurants operating as hot food takeaway outlets

The Government has relaxed permitted development regulations for 12 months so that pubs and restaurants can  operate as hot food takeaway outlets without needing permission for change of use. Find out more here.

The Council will not investigate any enforcement complaints against pubs and restaurants operating as a hot food takeaway premises. Owners of such businesses must notify the Local Planning Authority if they intend to change the use of their premise by emailing identifying your business name and address.

Additional licencing help
Operators of pubs and restaurants may still be subject to licencing laws and are encouraged to contact the Council’s licencing team by emailing

Delivery restrictions to retailers

The Government has relaxed restrictions on the times that deliveries can be made to shops. It is vital that deliveries of food, sanitary and other essential products over the coming weeks can be made as quickly and safely as possible. Find out more.

The Council will work with the retail sector to minimise the impacts on residents. However, minimising disruption to the supply chains on which our communities depend is vitally important so the Council will not take enforcement action that would affect deliveries of essential supplies.