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Planning services during Coronavirus crisis

The ongoing pandemic has affected many aspects of the services we offer, and how we are able to deliver them.

We are currently experiencing higher than usual levels of demand. This means it is sometimes taking us longer to respond to messages and emails, and to validate applications. Please allow up to two weeks before contacting us.

Please choose a topic below to learn in detail how this may have an impact on your planning-related task.

If you cannot find what you need on the website, you can email You will need to include your phone number, so that we can call you back if necessary.