If you have received a Penalty Charge Notice (PCN) for failing to pay Bath’s Clean Air Zone charge within the payment window, you can pay both the fine and the outstanding CAZ charge in a number of ways.
You have 28 days from the ‘date of service’ to pay both the fine (£120) and the outstanding CAZ charge (either £9 or £100 depending on your vehicle type). Please note that the ‘date of service’ is two working days after the post date on the front of the PCN, excluding weekends and Bank Holidays. Alternatively, you can make an appeal to us.
If you pay the fine within 14 days of the date of service, the council will accept 50% of the £120 penalty charge, which is £60. This is in addition to the outstanding daily charge for which payment was not received. Please refer to the PCN for further information.
Why PCNs are issued
You will be sent a PCN if you have driven a chargeable, non-compliant vehicle in Bath’s Clean Air Zone and not paid the charge or discounted charge within the payment window.
Payments for the daily charge are accepted up to 6 days in advance of travel, on the day of travel, or within the following 6 days (up to 23.59hrs on the sixth day). This equates to a 13-day payment window.
You could also receive a PCN if you hold a valid local exemption which requires that you log your journey, but you failed to log your journey within the payment window.
If you think that you have received a PCN in error (e.g. you believe that you paid the daily charge or logged your journey within the timeframe) please make an appeal to us.
Paying the PCN
To pay for the fine and the outstanding charge, you will need to provide the following information:
- the Penalty Charge Notice (PCN) number (for example, BN12345678)
- your vehicle registration number
Other ways of paying
Please call our automated payment line on 0300 456 0632 to pay over the phone with a debit or credit card (24 hours a day, 7 days a week).
Calls to this number cost 3p per minute plus your telephone providers access charge.
- You should make cheques or postal order payable to B&NES Council.
- You must ensure that your Clean Air Zone Penalty Charge Notice (PCN) number is clearly written on the back of your enclosed cheque or postal order.
- Send it to: Bath Clean Air Zone, PO Box 5475, Bath, BA1 OAH
- Do not send cash or credit / debit card details through the post
It can take several days for cheque or postal orders to arrive and be processed, so allow plenty of time if paying by this method.
Failure to pay
If you fail to pay the the outstanding charge and the PCN within 28 days, we may issue a Charge Certificate to you which will increase the penalty charge by 50% to £180. The outstanding CAZ charge will also remain payable.
We will enforce penalties for non-payment of charges for non-UK vehicles.
If you are driving into Bath’s Clean Air Zone, and other zones in England, please ensure you pay the required charge using the GOV.UK Central Clean Air Zone Service either 6 days in advance of your journey, on the day your vehicle is driven in the zone, or in the following 6 days.