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Challenge a Clean Air Zone fine

If you think you have received a Clean Air Zone Penalty Charge Notice (PCN) in error, or have mitigating circumstances that you want to tell us about, you can challenge your fine. You can do this online or by post. Use this page to help you to decide whether to challenge your fine, and to find out how to do this.

Warning If you are intending to challenge your Penalty Charge Notice, DO NOT make any payment. We will treat any payment received as an acceptance of liability, and will close the case. We cannot issue refunds for paid penalties.

Your deadline for deciding what to do

You have up to 28 days after the date of service of your PCN, to decide to pay the fine, or to make your challenge. The date of service is two working days after the post date on the front of the notice (excluding weekends and Bank Holidays).

You will find a list of ‘compelling reasons for challenging a fine’ published on the PCN. Please consider these carefully before deciding what to do. If you make a successful challenge, you may not have to pay the fine. However, you will lose your chance to pay a discounted charge (£60, instead of the standard £120), if you challenge your fine after the first 14 days of issue and your challenge is unsuccessful.

Before you challenge your fine

To make a challenge to your fine, you will need the following:

  • the penalty charge notice (PCN) number, for example BN12345678
  • your vehicle registration number
  • the web code, for example 123AB456

You can find this information on the Penalty Charge Notice we have sent you about the fine.

Challenge a Clean Air Zone fine online

Other ways of challenging a Clean Air Zone fine

By post

Please send your challenge to: 

Bath Clean Air Zone, Bath and North East Somerset Council, PO Box 5475, Bath, BA1 0AH

You cannot challenge a Clean Air Zone fine over the phone or in person. It must be done in writing. You will need to clearly state the reasons why you want to challenge the fine.

If your challenge is unsuccessful

If we cannot accept your challenge, we will inform you of this by letter. The letter will tell you how you can appeal against the decision. The Traffic Penalty Tribunal will handle any appeal, and their decision will be final.

Get advice

For independent advice, please contact PATROL UK