Thursday 7 December 2023
Due to scheduled downtime with Civica on Thursday 7 December, unfortunately we will be unable to take any payments on this day between 9.00am and 3.00pm. Apologies for the inconvenience.
Civic Centre, Market Walk, Keynsham, BS31 1FS
Opening hours
| Day | Hours |
|---|---|
| Monday, Tuesday, and Thursday | 9am to 5pm |
| Wednesday | 9.30am to 5pm |
| Friday | 9am to 4.30pm |
| Saturday | 9.30am to 4.30pm |
| Sunday | Closed |
What you can do
Self-service kiosks, computers and telephones are available, to enable you to access library and council services. Council staff can help to get you started if you have trouble using these facilities.
- Pay for council services (such as Council Tax and garden waste subscriptions)
- Apply for council permits (such as bus passes and Discovery Cards)
- Access the Homesearch website
- View and comment on planning applications
- Contact council departments and external services
- Borrow, renew, or return library items
What's on at the library
You can view our in-person events and activities at Keynsham Library on our events calendar
Our social media events take place across all of our social media channels.
You can view our online library events and activities on our events calendar
| Service and provider | Day and time | Further information |
|---|---|---|
| Reach housing advice and support service | Monday, 9.30am to 4pm | Support, information and advice if you are having difficulty with your accommodation |
| Citizen's Advice | Monday, 9.30am to 1.30pm | Help with money, legal, and consumer problems. |
| Employment and Skills Pod | Monday, 10.30am to 12.30pm | Information, advice and guidance about employment and skills |
| Sendias | Wednesday, 10am to 12.30pm | Information, advice and support about special educational needs and disabilities as it relates to education, health and social care. For parents/carers or young people. Contact 01225 394382. |
| Homesearch | Thursday, 9am to 12.30pm & 1.30 to 4pm | Homesearch is the register for social rent homes and low cost home ownership in Bath and North East Somerset. |
| Private Rented Advice | Thursday, 9am to 12.30pm & 1.30pm to 4.30pm | Are you looking for a private rented home? Our Private Rented Officer will be available to offer guidance on how to find a home in the private rented sector, including advice on relationship building with landlords and letting agents. Contact 01225 396296 |
| Sight Support | Third Friday of the month, 2 to 4pm | Visit the Sight Support website or call 01225 477277 and choose Option 2. |
| Service | Day and time | Further information |
|---|---|---|
| Council Tax | During Library opening hours | Online or by phone only. Payments during Library opening times, and free self-service computers and telephones to contact the Council Tax team |
| Benefits | Monday to Thursday 9.30am to 4.30pm, Friday 9.30am to 4pm | By phone only. Contact 01225 477277 and choose Option 1. |
| Blue Badge | Wednesday and Thursday, 10.30 to 11.30am & 2.30 to 3.30pm | By appointment only. Contact 01225 394140. |
| Discovery Cards | Monday to Thursday 9.30am to 5pm, Friday and Saturday 9.30am to 4pm | If you live within Bath and North East Somerset, you can get a Discovery Card, which entitles you to certain offers and discounts in the area |
| Housing Benefit | Monday to Thursday 9.30am to 5pm, Friday 9.30am to 4.30pm | Online or call 01225 477777. |
| Registrar | Tuesday by appointment only | Call 01225 4772734 to book |
| Welfare Support | Monday to Thursday 9.30am to 4.30pm, Friday 9.30am to 4pm | By phone only. Call 01225 477277 and choose Option 2. |
Other facilities
- Printing and photocopying
- Free Wi-Fi
- Toilets with baby changing facilities
- Disabled toilets
- Changing Places toilet
- Art Wall for local artists, clubs, or groups to display paintings, photographs, or other art free of charge
- Community Space available for hire
- Sensory Space
Our printers and photocopiers only accept coins. Unfortunately we are not able to provide change, so please bring coins with you if you want to use this service.