Please enable JavaScript in your browser to use this page.

This is a new service – your feedback will help us to improve it.

Keynsham Library and Information Service

Service update

Bath Central Library temporary closure update

Bath Central Library is now fully re-open.

However, we are still repairing damage in some areas of the library. We’re sorry for any inconvenience.

Opening times from Monday 19 July

Bath Central Library & Keynsham Library and Information Service will be open from 10am to 5pm, Monday to Thursday, 10am to 4.30pm on Friday & 9.30 - 4.30pm Saturday.

Midsomer Norton Library and Information Service from 10am to 5pm, Monday to Thursday, 10am to 4.30pm on Friday & 9.30-1pm Saturday. 

(Saturdays are Library and General Enquiries only)

Bath One Stop Shop will be open from 10am to 5pm, Monday to Thursday, 10am to 4.30pm on Friday.

One Stop Shop services available from Monday 19 July

  • Help with general enquiries
  • Issue of Welfare Support Voucher
  • Self-service telephones to speak to partners.
  • Self-service payment kiosk 
  • Issue of Diamond Travel Cards, or you can apply online
  • Purchase of garden waste sacks
  • Support with Blue Badges is available in Keynsham, Midsomer Norton, and Bath One Stop Shops by appointment only. Call Council Connect on 01225 39 40 41, or drop into the relevant office, to make an appointment

Bath One Stop Shop

Bath One Stop Shop will provide support to buy a parking permit, but you can also buy a parking permit online

Keynsham and Midsomer Norton One Stop Shops

  • Keynsham and Midsomer Norton One Stop Shops will also run pre-booked Registrar appointments
  • Certification of documents & Scanning documents to Partner organisations.

Library services from Monday 19 July

  • Full browsing in libraries
  • Peoples Network access in Keynsham, Midsomer Norton and Bath Central Libraries. Access is limited to 30 minutes
  • Full timetable running on the mobile library. Download the mobile library route timetable

Disabled toilets

Disabled toilets are available in Keynsham, Bath One Stop Shop, & Midsomer Norton.

Partner services

  • If you would like to talk to Citizens Advice or Reach then please make an appointment directly with the organisation.
  • Some of our internal partners are operating a limited face to face service. Please get in contact with them directly for more information. 

Call Council connect on 01225 394041.

Civic Centre, Market Walk, Keynsham, BS31 1FS

View on a map

Opening hours

Day Hours
Monday to Thursday 10am to 5pm
Friday 10am to 4.30pm
Saturday 9:30am to 4:30pm
Sunday Closed

What you can do

Self-service kiosks, computers and telephones are available, to enable you to access library and council services. Council staff can help to get you started if you have trouble using these facilities.

What's on at the library

Library groups and activities
Group/Activity Day and Time
Baby Bounce and Rhyme        Tuesday 10:00am to 10:30am and 11:00am to 11:30am (Term time only)
Under Fives Story Time Thursday 10:00am to 10:30am (Term time only, subject to volunteer availability)
Help and advice


Service and provider Day and time Further information
Avon Pension Fund Tuesdays from 10am to 12.30pm and from 1.30pm to 4pm One-to-one drop in sessions for Avon Pension Fund members who have queries about their Local Government Pension. 01225 477000 or
Citizens Advice Appointment and drop in service available Monday 9:30am to 2:00pm

Help with money, legal and consumer problems

Call 03448 487919  between 9:30am and 2:30pm to book an appointment


Clean Slate Second and fourth Thursday of a month, 1pm to 4pm

Assistance to get back into employment

Call 01225302200 

Curo Drop in service, Wednesday and Thursday 9:30am to 5pm

Help and advice about social housing

Call 01225366000 

Pension Wise Bookable appointments available 
Monday 9.30am to 4.30pm

Help and advice about pensions

To book: go to the booking page or call 0800 138394

Reach Drop in service, Monday 9:30am to 4:30pm

Support to overcome homelessness, social isolation and dependence issues 

Call 01225 422156 or email 

Keynsham and District Dial a Ride Drop in service, second Wednesday of every month 10am to 12pm

Support to register and book journeys 

Call 01225395321 


Council services


Council service Day and time Further information
Council Tax

Self-service payments during Library opening times. Free self-service computers and telephones to contact the Council Tax team Monday-Friday.

Help with Council Tax problems

Call 01225477777, Monday to Friday


Business Rates Drop in service, Monday, Tuesday & Thursday 10am to 3pm.

Assistance with applying for Business Rates

Call 01225477777, Monday to Friday

Homesearch Drop in service, Thursday, 9.30am to 12:30pm

Help with finding a home


Housing Benefit and Council Tax Support Drop in service, Monday, Tuesday and Thursday, 10am to 3pm

Help with Housing Benefit and Council Tax Support;

Call 01225477777, Monday to Friday

Private Rented Housing Workshop Drop in service, Thursday 1:30pm to 4pm

Help with privately renting housing;

Call 01225396296

Registration Service Appointment service, Tuesday 9:30am to 4:20pm, Thursday 9:30am to 4:20pm

Registration Service appointments;

Call 01225477234

Children in Care and Moving On team Drop in service, Monday to Thursday 9:30am to 5pm, Friday 9:30am to 4:30pm

Help and support for young people aged 0-24 who are Looked After by the local authority;

Call 01225396930

Other facilities

  • Toilets with baby changing facilities
  • Disabled toilets
  • Changing Places toilet
  • Art Wall for local artists, clubs, or groups to display paintings, photographs, or other art free of charge
  • Community Space available for hire
  • Colour and black and white printing
  • Photocopying