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Council Tax

Council Tax service update

Throughout this difficult time, supporting our residents remains the Council’s top priority.

Council Tax is collected and used to fund critical services being deployed to protect the public from the spread of COVID-19 (Coronavirus). We’re relying on residents to keep paying their Council Tax so we can continue funding those services.

We do understand that the current situation will put an extra financial strain on some residents, in some cases causing real hardship. We’ll offer any assistance we can to help ease the pressure on a case by case basis.

There are a number of ways you can get help from the council and the government. These include:

If you can't afford your next monthly Council Tax payment please contact us.

We’ll prioritise demand by those most in need and if your query is urgent we’ll contact you as quickly as possible. If your query is not urgent please allow up to 28 days for a response.

The following service restrictions are in place until further notice:

  • We can't deal with or respond to any post.
  • We will only issue refunds by bank transfer (BACS).
  • We won't process any cheque or postal order payments. See our webpage for other ways to pay
  • We won't carry out any property inspections.

Please bear with us as we work through the exceptional number of customer enquiries we’ve received. We’ll get back to you as quickly as we can.