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Midsomer Norton Library and Information Service

One Stop Shop

All of our One Stop Shops are currently providing a limited service until further notice. This includes:

  • Telephones to contact council and partner services
  • Card or cash payments at our self-service machine
  • Dealing with essential Welfare Support enquiries

One Stop Shops are no longer taking cash payments during the coronavirus outbreak. To see other payment options view our Pay for It section

The Hollies, High Street, Midsomer Norton, BA3 2DP

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Opening hours

Day Hours
Monday to Friday 10am to 4pm
Saturday and Sunday Closed

What you can do

Self-service kiosks, computers and telephones are available, to enable you to access library and council services. Council staff can help to get you started, if you have trouble using these facilities.

What's on at the library

Library groups and activities


Group/Activity Day and Time
Baby Bounce and Rhyme        4th Wednesday of the month, 10:30am to 11am (term time only)
Reading group 3rd Tuesday of the month (please ask librarian for further details)
Under Fives Storytime Thursday 10am to 10.30am (Term time only)
Chatter Books First Thursday of the month, 3:45pm to 4:45pm. (Reading group for children aged 7 to 11, with a mix of reading and activities, usually around a monthly theme. Register your interest with a member of staff or email
Help and advice


Service and provider Day and time Further information
Citizens Advice Drop in service, Tuesday 9.30am to 2pm. Pre-booked appointments, Wednesday & Friday

Help with money, legal and consumer problems

Call 03448 487919  during opening hours to book an appointment


Clean Slate First Monday and third Friday of every month, 11:30am to 2:30pm

Assistance to get back into employment

Call 01225 302200

Curo Drop in service, Tuesday, 9.30am to 5pm

Help and advice about social housing

Call 01225 366000

Future Bright Drop in service, Monday, 10am to 12pm

Helping local people develop their skills, increase their income and progress in their career.

Call 01225 395555



Drop in service, Tuesday 9:30am to 4.30pm

Support to overcome homelessness, social isolation and dependence issues 

Call 01225 422156 or email 


Council services


Council service Day and time Further information
Council Tax Self-service payments during Library opening times. Free self-service computers and telephones to contact the Council Tax team Monday-Friday.

Help with Council Tax problems

Call 01225 477777, Monday to Friday


Business Rates Drop in service, Monday, Tuesday & Thursday 10am to 3pm.

Assistance with applying for Business Rates

Call 01225 477777, Monday to Friday

Homesearch Drop in service, Tuesday, 9.30am to 12:30pm

Help with finding a home

01225 396118

Housing Benefit and Council Tax Support Drop in service, Monday, Tuesday and Thursday, 10am to 3pm

Help with Housing Benefit and Council Tax Support;

Call 01225 477777, Monday to Friday

Private Rented Housing Workshop Drop in service, Tuesday 1:30pm to 4pm

Help with privately renting housing;

Call 01225 396296

Registration Service Appointment service, Wednesday 9:30am to 4:20pm, Friday 9:30am to 3:40pm

Registration Service appointments;

Call 01225 477234


Other facilities

  • Disabled access toilet with baby changing
  • Free Wi-Fi
  • Free computers
  • Printing in colour and black and white (there are charges for this)
  • Photocopier