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Midsomer Norton Library and Information Service

Service update

Following the latest government announcement, our One Stop Shops are still open Monday to Thursday, 10am to 5pm,and Friday 10am to 4.30pm offering the following services (following COVID secure protocols):

  • Help with general enquiries
  • Issue of Welfare Support Vouchers
  • Self-service telephones (for access to council services, welfare support and Citizens Advice)
  • Self-service payment kiosk (taking card payments only)
  • Issue of Diamond Travel Cards
  • Purchase of garden waste sacks
  • Support with Blue Badges is available in Keynsham, Midsomer Norton, and Bath One Stop Shops by appointment only. Call Council Connect on 01225 39 40 41, or drop into the relevant office, to make an appointment
  • Bath One Stop Shop will provide support to buy a parking permit, but you can also buy a parking permit online
  • Keynsham and Midsomer Norton One Stop Shops will also run pre-booked Registrar appointments
  • Certification of documents
  • Disabled toilets are available in Keynsham, Bath One Stop Shop, & Midsomer Norton

All other facilities and partner services are suspended.

The Hollies, High Street, Midsomer Norton, BA3 2DP

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Opening hours

Day Hours
Monday to Thursday 10am to 5pm
Friday 10am to 4.30pm
Saturday and Sunday Closed

What you can do

Self-service kiosks, computers and telephones are available, to enable you to access library and council services. Council staff can help to get you started, if you have trouble using these facilities.

What's on at the library

Library groups and activities


Group/Activity Day and Time
Baby Bounce and Rhyme        4th Wednesday of the month, 10:30am to 11am (term time only)
Reading group 3rd Tuesday of the month (please ask librarian for further details)
Under Fives Storytime Thursday 10am to 10.30am (Term time only)
Chatter Books First Thursday of the month, 3:45pm to 4:45pm. (Reading group for children aged 7 to 11, with a mix of reading and activities, usually around a monthly theme. Register your interest with a member of staff or email
Help and advice


Service and provider Day and time Further information
Citizens Advice Drop in service, Tuesday 9.30am to 2pm. Pre-booked appointments, Wednesday & Friday

Help with money, legal and consumer problems

Call 03448 487919  during opening hours to book an appointment


Clean Slate First Monday and third Friday of every month, 11:30am to 2:30pm

Assistance to get back into employment

Call 01225 302200

Curo Drop in service, Tuesday, 9.30am to 5pm

Help and advice about social housing

Call 01225 366000

Future Bright Drop in service, Monday, 10am to 12pm

Helping local people develop their skills, increase their income and progress in their career.

Call 01225 395555



Drop in service, Tuesday 9:30am to 4.30pm

Support to overcome homelessness, social isolation and dependence issues 

Call 01225 422156 or email 


Council services


Council service Day and time Further information
Council Tax Self-service payments during Library opening times. Free self-service computers and telephones to contact the Council Tax team Monday-Friday.

Help with Council Tax problems

Call 01225 477777, Monday to Friday


Business Rates Drop in service, Monday, Tuesday & Thursday 10am to 3pm.

Assistance with applying for Business Rates

Call 01225 477777, Monday to Friday

Homesearch Drop in service, Tuesday, 9.30am to 12:30pm

Help with finding a home

01225 396118

Housing Benefit and Council Tax Support Drop in service, Monday, Tuesday and Thursday, 10am to 3pm

Help with Housing Benefit and Council Tax Support;

Call 01225 477777, Monday to Friday

Private Rented Housing Workshop Drop in service, Tuesday 1:30pm to 4pm

Help with privately renting housing;

Call 01225 396296

Registration Service Appointment service, Wednesday 9:30am to 4:20pm, Friday 9:30am to 3:40pm

Registration Service appointments;

Call 01225 477234


Other facilities

  • Disabled access toilet with baby changing
  • Free Wi-Fi
  • Free computers
  • Printing in colour and black and white (there are charges for this)
  • Photocopier