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On-street parking permits terms and conditions - October 2021

Medical and Social Care permits

General information

8.1 We encourage all medical and social care staff to use sustainable modes of transport such as public transport, walking and cycling, to reduce vehicle emissions and improve air quality for all. We recognise that medical and social care workers may require a vehicle to provide essential health and personal care services to people living at home within a residents' parking zone.

8.2 Digital medical and social care permits are available through MiPermit.

8.3 Upon application and once approved, it is the permit user’s responsibility to activate a parking stay upon arrival in order for the permit to be valid. You do not need to reapply each year, simply log into your account and renew your permit when it expires.

8.4 Once a valid permit has been purchased the permit holder will then be able to activate a free parking stay upon arrival at a destination for the permit to be valid.

8.5 Medical and social care permits allow permit holders to park in a resident’s parking bay, or Pay & Display bay, within any residents' parking zone, for up to 2 hours when visiting patients or service users at their homes.

8.6 Free parking stays are limited to 2 hours. If a visit takes longer than 2 hours, or if a number of visits are taking place in the same area, additional parking stays must be activated at the expiry of each 2hr period. There is no limit to the number of concurrent stays that can be activated.

8.7 If you are issued with a PCN (Penalty Charge Notice), it is your responsibility, as the recipient of the PCN, to either pay the charge or challenge the PCN, through the standard statutory process, as advised on the reverse of the PCN and on our website.

8.8 Permits cannot be used in the following places:

  • Council car parks
  • Where there is a loading ban
  • A marked cycle lane
  • Sections of a road with any marking associated with a pedestrian crossing
  • Where obstruction or danger will be caused
  • A 'Blue Badge holders only' bay
  • A clearway, bus stop or taxi rank

8.9 Medical and social care parking permits are designed to allow home visits to patients in the course of work, and must not be used for daily or commuter parking on public roads with parking controls. This means parking near a regular place of work, such as a surgery or medical practice. Even when attending patients at a medical practice, before going on a visit or when returning to work after a visit, the medical parking permit should not be used. Vehicles observed in close proximity to the user’s regular surgery or medical practice may be issued with a PCN (Penalty Charge Notice), and the permit may be cancelled.

8.10 Permits are not vehicle specific, meaning a number of vehicles can be registered as eligible to use a permit. However, only one vehicle can actively& use the permit at a time. If your medical practice requires two or more staff to perform house calls at the same time, you will need to buy more permits for their use.

8.11 It is the applicant's responsibility to ensure that all permit users who have their vehicle linked to a permit account are aware of the terms and conditions of permit use.

8.12 We are unable to provide refunds for permits that are no longer required.


Medical permits

8.13 These permits are available to medical professionals providing essential medical services, including emergency visits to patients at their home within a Residents' Parking Zone. All applications are considered on a case-by-case basis. Typical eligible users include the following:

Social care permits

8.14  These permits are available to social care professionals providing personal care to people at their home within a Residents' Parking Zone. All applications are considered on a case-by-case basis. Typical eligible users include the following:

  • Home care assistants
  • Community support and outreach workers

8.15 Applicants do not have to reside or based within Bath & North East Somerset to apply.

Permit costs

8.16 The cost of a permit is £100 per year in line with the baseline cost of a resident’s permit.