Primary and junior school place offers were announced on 16 April at 9am
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Service disruptions
Public toilets - service disruption
Update April 2021
The following toilets are experiencing disruption:
- Alexandra Park - toilets out of service due to drainage problem, expected to be resolved by 15 April
- Monmouth Street – disabled access toilet is closed due to vandalism, awaiting repairs
- Charlotte Street car park – disabled access toilet is closed due to vandalism, awaiting repairs
Following the latest government announcement, our Libraries (Bath Central, Keynsham and Midsomer Norton) will be open from Monday 12 April 2021, from 10am to 4pm, Monday to Friday. You will be able to browse and to collect reservations. Reserve an item on the LibrariesWest website
If you don't have access to LibrariesWest
Use of computers
You will be able to use a computer for up to 30 minutes, and you don't need to book in advance. There is no printing available at Midsomer Norton.
You must clean the computer before and after use, and we will provide the cleaning materials. Our staff are not able to assist you with any printing or technical queries, and if you experience problems with printing we are not able to offer any refunds.
View our COVID-safe protocols
- Limited number of people entering our libraries at any one time
- Self-study areas are closed
- Return books through designated drop-boxes on the ground floor of Bath Central Library, and at the entrances of Keynsham and Midsomer Norton libraries
- You must follow social distancing protocols, use the hand sanitisers provided, and wear a face covering in our libraries (unless you have a special exemption, in line with the latest government guidance on face coverings)
Access our virtual library
You can still access our e-Books, e-Audiobooks, e-Magazines and e-Newspapers, and check out our social media for updates on what we are doing to deliver services to you. Visit our digital facilities and resources web page for more details.
Visit our blog or one of our social media channels:
Facebook: bathneslibraries
Instagram: bathnes_libraries
Twitter: BathnesL
Logging on to LibrariesWest
If you don’t know your PIN or have forgotten it, go to 'Log In' on the LibrariesWest website, and then select ‘Forgot my PIN’ and you should receive an automated email (as long as you have a current email address on your library record).
If you don’t receive one after checking your junk/spam folder, email librarieswest@somerset.gov.uk, with your name and borrower number. If you receive an error message when you log on, your membership is probably incorrect or has expired, and so you will need to create a new account
Community run libraries
To find reopening details for each of the independent community run libraries, you will need to check their individual website or Facebook page. You can find a your local community library on our website.
This consultation has now ended.
Thank you for all your comments.
We will now review them, and a decision will be made at the Council Cabinet meeting this summer.
From 29 March 2021
You can get married or form a civil partnership with a legal limit of 6 people (legal limit of people includes the couple, witnesses and guests (guests include babies and children).
Please do not turn up with additional guests as they will be turned away.
From 12 April 2021
Legal limit will increase to 15 people.
From 17 May 2021
Legal limit will increase to 30 people.
From 21 June 2021
There will be no legal limit on how many people can attend a wedding or civil partnership (depending on the outcome of the scientific Events Research Programme).
Changing ceremony dates or venues
Contact the register office for any of the following reasons:
- If you change your ceremony date (free of charge with us).
- If you have cancelled your venue (you must also let the register office know to cancel your registrars).
- If your notice of marriage or civil partnership expires before your new ceremony date (book an appointment at your local register office to give fresh notices - notices are valid for a year after the date you gave your notice).
- To apply to reduce the waiting period (if needed).
We're also still taking new bookings for ceremonies in the future.
Call us on 01225 47 72 34 (9am to 3.45pm, Monday to Friday), or email us at register_office@bathnes.gov.uk
Call our main office for all bookings and urgent enquiries on 01225 47 72 34 (9am to 3.45pm, Monday to Friday), or email us for non-urgent enquiries at register_office@bathnes.gov.uk and we will aim to get back to you within two working days.
If you have an appointment at the Guildhall, please download the Test and Trace app and scan the QR code at the entrance.
Births
Birth registrations are face-face appointments at the Guildhall, Keynsham and Midsomer Norton. Book an appointment to register a birth which took place in Bath and North East Somerset online, or call us. Visit our web page for more details
Marriages and civil partnerships
From 29 March 2021
You can get married or form a civil partnership with a legal limit of 6 people (legal limit of people includes the couple, witnesses and guests (guests include babies and children).
Please do not turn up with additional guests as they will be turned away.
From 12 April 2021
Legal limit will increase to 15 people.
From 17 May 2021
Legal limit will increase to 30 people.
From 21 June 2021
There will be no legal limit on how many people can attend a wedding or civil partnership (depending on the outcome of the scientific Events Research Programme).
Changing ceremony dates or venues
Contact the register office for any of the following reasons:
- If you change your ceremony date (free of charge with us).
- If you have cancelled your venue (you must also let the register office know to cancel your registrars).
- If your notice of marriage or civil partnership expires before your new ceremony date (book an appointment at your local register office to give fresh notices - notices are valid for a year after the date you gave your notice).
- To apply to reduce the waiting period (if needed).
We're also still taking new bookings for ceremonies in the future. Our contact details are above.
Deaths
Death registrations are temporarily being taken over the telephone. Visit our web page for more details
Citizenship
Citizenship ceremonies take place on Thursday mornings at 10am. To book a ceremony, call us on 01225 47 72 34 (9am to 3.45pm, Monday to Friday). You can also book a private or virtual ceremony at other times for a fee of £120.
European settlement checking is postponed, but our European partners and their European and non- European family members can still apply for settled and pre-settled status on the GOV.UK website
Haycombe Cemetery remains open to visitors from 8am to 5.30pm. Attendance at funerals, interments, or scatterings is limited to:
- 26 in the Crematorium Chapel
- 30 in the Top (Burial) Chapel
- 30 at Graveside Services for burial
- 15 at scatterings or interments of cremated remains
Face coverings must be worn in all inside spaces. These must be worn for the duration of the time spent in either of our chapels, and may only be removed if speaking at the lectern as part of the funeral service.
The office is currently closed to public access. If you require assistance please contact us by emailing cemeteries_crematorium@bathnes.gov.uk or by calling 01225 39 60 20.
Book of Remembrance
The Book of Remembrance Room is open from Monday 12 April. There is a maximum capacity of two people in the room at any time. You can still view the Book of Remembrance online.
Following the latest government announcement, our One Stop Shops are still open Monday to Friday, 10am to 4pm, offering the following services (following COVID secure protocols):
- Help with general enquiries
- Issue of Welfare Support Vouchers
- Self-service telephones (for access to council services, welfare support and Citizens Advice)
- Self-service payment kiosk (taking card payments only)
- Issue of Diamond Travel Cards
- Purchase of garden waste sacks
- Support with Blue Badges is available in Keynsham and Bath One Stop Shops by appointment only. Call Council Connect on 01225 39 40 41, or drop into the relevant office, to make an appointment
- Bath One Stop Shop will provide support to buy a parking permit, but you can also buy a parking permit online
- Keynsham and Midsomer Norton One Stop Shops will also run pre-booked Registrar appointments
All other facilities and partner services are suspended.
Following the latest government announcement our Mobile Library will resume from Tuesday 20 April.
The Mobile Library will be available for the collection of reservations and pre-selected 'Grab and Go' bundles of books, as well as for returning items.
The library will offer a reduced timetable in the mornings with most stops limited to 30 minutes.
You won't be allowed to board the library or browse, but staff will be able to retrieve reserved items and 'Grab and Go' bundles of books. You will also need to follow social distancing protocols.
View the updated mobile library timetable to find out when it will stop near you.
If you're a Personal Assistant (PA) who provides care and support to people in their own homes (employed or self-employed), where you come within 2m of them, you can now get regular weekly testing for COVID-19.
This test is called polymerase chain reaction (PCR) testing, and you can order a month’s supply of PCR test kits every 28 days to be delivered directly to you, so you can carry out weekly testing at home.
Further guidance about how you can order tests, how to conduct testing and what the results mean is covered on GOV.UK
If you're already part of a regular national testing programme through your employer or another organisation (for example, through the homecare, or extra care and supported living testing programme), please continue with it.
Visit GOV.UK for guidance on infection prevention and control (IPC) measures and availability of free PPE
NHS staff, health and social care workers and NHS volunteers are encouraged to apply via your employer for a new government national parking pass, so you can park for free with no time limits when on duty during COVID-19. On-street parking places where the national permit can be used are limited to pay and display bays, limited waiting bays and permit holder bays and zones. All other groups must make a payment and there are no further concessions available.
Our Bright Start Children’s Centre Services continue to operate. While adhering to relevant national and local Coronavirus restrictions, our Children's Centres (Bath Children and Family Centre, St Martin’s, Bath, Radstock and Keynsham) remain open to provide family support, health visiting and social care services.
Our Family Support Workers are working with many families on a one-to-one basis whilst observing social distancing measures. We are delivering many of our courses virtually online. We are currently planning alternatives to our regular support groups – ‘Play & Explore Together’ and ‘Little Explorers’.
Health Visitor Baby & Toddler Hubs are offering an appointment service for Health Visiting teams contacts.
Contact our Children's Centre staff
Phone: Bath Children and Family Centre on 01225 39 66 62, St Martin’s 01225 39 60 04, Radstock 01225 39 66 60 or Keynsham 01225 39 54 00.
Email: brightstartcc@bathnes.gov.uk, or go to our Facebook page for latest information.
All electric vehicle charging points in our car parks now charge for electricity, on a pay as you charge basis.
Revive charge points
Connection fee costs £1.50 for rapid chargers (the fastest units) and 50p for fast chargers (the slower units), then 30p per KWH.
Pod Point charge points
Costs 31p per KWH and there is no connection fee.
Bath and recycling centre
Book an appointment online before you visit Bath recycling centre, otherwise you will be turned away.
Permit holders for vans
Permit holders for vans over 5 metres will not be able to visit Bath recycling centre and will be turned away. Please use Keynsham recycling centre or book an appointment at Midsomer Norton. All other van permit holders can book an appointment at Bath on any available slot, 7 days a week.
Midsomer Norton recycling centre
Book an appointment online before you visit Midsomer Norton recycling centre, otherwise you will be turned away.
Keynsham recycling centre
Keynsham recycling centre is open, but please read the Keynsham recycling centre web page before you visit.
We are doing our very best to keep our residents safe from COVID-19, and realise how difficult it is for families not being able to have contact with their loved ones during the lockdown. However, we can consider arranging individual visits for you, if you feel a telephone or Zoom call isn't working.
If your loved one is a resident in one of our care homes, call the relevant care home manager who will be able to discuss this further with you.
- Charlton House - Sue Breakah 01225 39 60 49
- Cleeve Court - Maggie Dance 01225 39 66 85
- Combe Lea enquiries - Debra Clifford 01225 39 63 38
You may have to pay a daily charge to drive in the zone if your vehicle does not meet required emission standards.