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Pay a bus lane fine

Service update

During the current COVID-19 crisis, we have taken the decision to stop all cash payments at the self-serve kiosks in the One Stop Shops (at Lewis House in Bath, the Civic Centre in Keynsham and The Hollies in Midsomer Norton).

Other ways of making payments

You MUST quote a reference for payment (Invoice Number, Council Tax Account etc.)

  • Online
  • Automated Telephone Payments (ATP) on 0845 372 3501 or
  • Bank Transfer, Faster Payment, BACs using the account details below:
    • Bank: NatWest Bank
    • Sort Code: 56-00-34
    • Account number: 5713 4464
  • Postal cheques - quote reference on reverse and send to:
    • Lewis House
    • Manvers Street
    • Bath
    • BA1 1JG

If you need help to make a payment, please call us on 01225 39 40 41.

If you have received a fine for driving in a bus lane, you can pay it in a number of ways.

Paying your fine

To pay your bus lane fine by any method, you will need to provide the following information:

  • the Penalty Charge Notice (PCN) number (for example, BN12345678)
  • your vehicle registration number

Pay your fine online

Other ways of paying

By phone

Please call our automated payment line on 0845 372 3501 to pay over the phone with a debit or credit card (24 hours a day, 7 days a week).

Calls to this number cost 3p per minute plus your telephone providers access charge.

In person

You can make your payment in person at any of our One Stop Shops in Bath, Keynsham or Midsomer Norton.

Self-service payment kiosks are available for cash, debit and credit card payments. These machines are unable to accept £50 notes.

By post

Send us a cheque
  • You should make cheques payable to Parking Services, B&NES Council.
  • Clearly write your name, address and Parking Charge Notice (PCN) number on the back of your cheque.
  • Send it to Parking Services, Bath and North East Somerset Council, PO Box 5197, Bath, BA1 0UF.
WarningWe cannot accept post-dated cheques and we do not issue receipts for cheque payments.

It can take several days to process cheques, so allow plenty of time for your payment to be credited to your account.