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Your Rateable Value and how to appeal against it

All non-domestic properties have a Rateable Value which is set and maintained by the Valuation Office Agency (VOA). Use this page to find out how to appeal your property's Rateable Value.

A property’s Rateable Value is based on the market rent that could be achieved at a given date. Revaluation of Rateable Value happens every five years. The current rating list is based on the 2017 Revaluation.

You can check your Rateable Value, report physical changes to your property and contact the VOA, all of which may resolve your question before you need to make an appeal.

Check your Rateable Value

You can check your current Rateable Value on the VOA website.

You can also find more information about Rateable Values on GOV.UK

Report any changes to your property

All non-domestic property is revalued every five years.

The Rateable Value may change if any physical changes are made to your property. For example, if you do any building work or demolish an extension, this may change your property’s Rateable Value.

You must immediately report any changes to us.

Report any changes to your property

Appeal your Rateable Value

As a charge payer, you have the right to appeal to the VOA against the Rateable Value of your property if you believe it is incorrect.

How to appeal your Rateable Value

If you disagree with the Rateable Value that appears in the current rating list for your property, you can begin the appeal process on GOV.UK

WarningYou must continue to pay your existing Business Rates while your appeal is considered.

If your appeal is successful:

  • Any overpayment for a previous tax year can be refunded to you

  • Any overpayment for the current tax year will mean that your bill will be adjusted and reissued

Rating Advisers

Appeals against Rateable Values are free of charge and rate payers do not need to be represented in discussions about their Rateable Value, bills or appeals.

If you wish to be represented, please be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and regulated by rules of professional conduct designed to protect the public.