All non-domestic properties have a Rateable Value which is set and maintained by the Valuation Office Agency (VOA). Use this page to find out how to appeal your property's Rateable Value.
A property’s Rateable Value is based on the market rent that could be achieved at a given date. Revaluation of Rateable Value happens every five years. The current rating list is based on the 2023 Revaluation.
You can check your Rateable Value, report physical changes to your property and contact the VOA, all of which may resolve your question before you need to make an appeal.
You can check your current Rateable Value on the VOA website.
You can also find more information about Rateable Values on GOV.UK
All non-domestic property is revalued every five years.
The Rateable Value may change if any physical changes are made to your property. For example, if you do any building work or demolish an extension, this may change your property’s Rateable Value.
You must immediately report any changes to us.
As a charge payer, you have the right to appeal to the VOA against the Rateable Value of your property if you believe it is incorrect.
How to appeal your Rateable Value
If you disagree with the Rateable Value that appears in the current rating list for your property, you can begin the appeal process on GOV.UK
If your appeal is successful:
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Any overpayment for a previous tax year can be refunded to you
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Any overpayment for the current tax year will mean that your bill will be adjusted and reissued
Rating Advisers
Appeals against Rateable Values are free of charge and rate payers do not need to be represented in discussions about their Rateable Value, bills or appeals.
If you wish to be represented, please be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and regulated by rules of professional conduct designed to protect the public.