Revaluation is the process of updating the rateable values of all business and other non-domestic properties. Use this page to find more information about how this year's revaluation could affect you.
The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties (properties that are not just private homes) in England and Wales. This is called a revaluation.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 valuation, that date was 1 April 2021.
We use these rateable values to calculate business rates bills. Revaluations are carried out to reflect changes in the property market, which means that business rates bills are based on more up-to-date information.
The next revaluation will come into effect on 1 April 2023.
Get help with revaluation
You can find out more about how revaluation affects the rateable value of your business, update outdated information or challenge your rateable value using the following information.
Contact the Valuation Office Agency (VOA)
We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You will need to contact the VOA for all queries about your rateable value.
Find your rateable value
You can find your rateable value for 2023 to 2024 for your property by visiting the VOA's website on GOV.UK. They offer a service to help you find a business rates valuation. You can also get an estimate of your 2023 to 2024 business rates bill.
Change your property details
To tell the VOA about changes to your property, like floor area sizes or parking, you need a business rates valuation account.
The VOA may accept your changes and update future valuations. In some cases, the VOA will also update your current valuation.
Sign in or register for a business rates valuation account.
Tell the VOA if you think your rateable value is too high
From 1 April 2023, if you think your rateable value is too high, you will need to use a business rates valuation account to tell the VOA you think your rateable value is too high. You must continue to pay your business rates as normal until a decision has been made.
Sign in or register for a business rates valuation account to be ready for 1 April 2023.
How COVID-19 will affect future rateable values
The VOA bases most rateable values on an estimate of what it would cost to rent a property for a year, starting on a certain date.
For the 2023 valuation, that date was 1 April 2021. This was during the pandemic and the rent information the VOA used reflected this.