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Report flooding of a property

Tell us about a flooding of a property.

Use this page if you or your community need to report a flooding incident that has led to property flooding. It's important to tell us, as we may need to carry out a formal investigation.

Before you report it

WarningIf you feel your issue is urgent (for example, if the flooding could potentially cause an accident) you can report this as an emergency

You will need to provide the following information:

  • Your name
  • Your email address
  • Location of flooding
  • Flooding history of property (if known)
  • Details of any problem blockages or repairs
  • Any photos or videos you want to share with us

Report it online

We aim to respond to your report within 10 working days.