We publish an Equality Act Section 167 List of all licensed wheelchair-accessible vehicles in Bath and North East Somerset.
You can access licensed wheelchair-accessible vehicles in the following ways:
- booking through a private hire operator
- using a local taxi rank
- hailing a taxi in the street
The following vehicles are licensed as designated wheelchair-accessible vehicles:
|Plate reference||Manufacturer||Model||Vehicle type||Operator|
|HC124||Ford||Allied Procab||Taxi||Hackney carriage|
|PH129||Ford||Transit||Private hire vehicle||Various operators|
|PH257||Citroen||Berlingo||Private hire vehicle||Various operators|
|PH265||Mercedes||Sprinter||Private hire vehicle||Various operators|
|PH329||Volkswagen||Caddy||Private hire vehicle||Various operators|
|PH354||Ford||Tourneo||Private hire vehicle||Various operators|
|PH666||Peugeot||Horizon||Private hire vehicle||Various operators|
The list of designated wheelchair-accessible vehicles does not indicate availability on any given time or date.
You can find out how to book an appropriate vehicle on our taxis with disabled access page.
If a vehicle is designated as wheelchair-accessible, the driver must provide the following assistance, where necessary:
- carrying passengers in wheelchairs
- carrying wheelchairs into the vehicle, if passengers choose to sit in a passenger seat
- ensuring that passengers are carried in safety and reasonable comfort
- giving passengers as much 'mobility assistance' as reasonably required
Mobility assistance means helping passengers by providing physical help.
If a passenger wants to remain in a wheelchair, the driver must help the passenger get into and out of the vehicle.
If a passenger wants to transfer to a seat, the driver must help the passenger get out of the wheelchair, into the vehicle, and back into the wheelchair at the final destination.
Drivers must carry out the duties listed above unless they are medically unable to do so and we have granted them an exemption. Drivers that have an exemption must display this in their licensed vehicle.
Guide dogs and assistance dogs
Taxi drivers must allow guide dogs and assistance dogs when driving any licensed vehicle.
Report a taxi driver
If you think a taxi driver has charged you extra for being a wheelchair user, or has not provided appropriate assistance, you can report a taxi driver online