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Car park parking permits terms and conditions

General terms and conditions

These general terms and conditions apply to all of the permit types detailed within these terms and conditions.

2.1 A parking permit does not guarantee a parking space.

2.2 Failure to comply with these terms and conditions and those advertised within the car park may result in a Penalty Charge Notice (PCN) being issued.

2.3 Parking is only permitted in marked bays in the car park for which the permit has been issued.

2.4 Vehicles must be parked wholly within the bay markings.

2.5 Where applicable, paper permits must be completed in ink, or the relevant information scratched off the correct panels. Alterations to the details on a paper permit or incorrect usage will automatically render it invalid.

2.6 A permit is only valid for the vehicle registration mark allocated to the permit. It is the permit account holder’s responsibility to update the permit if the vehicle registration is changed. Alternative parking should be sought by the vehicle owner/keeper until the vehicle registration mark on the permit has been changed.

2.6 Paper permits are only valid for the vehicle displaying the permit, unless other specific on the permit itself.

2.7 Digital permits are only valid for the active vehicle as shown in MiPermit.

2.8 If a permit holder changes their vehicle, it is the permit holder’s responsibility to ensure the permit is updated accordingly. Alternative parking should be sought until the vehicle registration is changed.

2.9 Responsibility for renewal of a permit lies with the permit holder.

2.10 Parking without a valid permit may result in a Penalty Charge Notice (PCN) being issued.

2.11 In accordance with the Council’s Traffic Regulation Orders, the Council or Police may temporarily suspend the whole or part of a parking place which will be marked accordingly. Vehicles should not be parked in a suspended parking place without signed authorisation from an authorised Council Official or Police Officer.

2.12 The Council may cancel, withdraw or refuse to issue a permit if it appears that any of the particulars or evidence supplied by the applicant is falsified or untrue.

2.13 The Council reserves the right to request evidence to verify any details provided within a permit application and will complete regular checks throughout the year. Failure to provide the requested information within 21 days or any evidence of falsified information may result in the cancellation of parking permits described within these terms and conditions, with no recourse to a refund.

2.14 In the event of a dispute concerning eligibility for a permit, or use of a permit not in accordance with these terms and conditions, the decision made by the Head of Parking Services will be final.

2.15 The Council will consider refunds of any full remaining months for permits listed within these terms and conditions on a case-by-case basis if the permit is no longer required, subject to the application of a £10 administration charge.

2.16 We reserve the right to make changes to these terms and conditions.