One Stop Shop
All of our One Stop Shops are currently providing a limited service until further notice. This includes:
- Telephones to contact council and partner services
- Card or cash payments at our self-service machine
- Dealing with essential Welfare Support enquiries
One Stop Shops are no longer taking cash payments during the coronavirus outbreak. To see other payment options view our Pay for It section
3 to 4 Manvers Street, Bath, BA1 1JQ
Opening hours
| Day | Hours |
|---|---|
| Monday to Friday | 10am to 4pm |
| Saturday and Sunday | Closed |
What you can do
Self-service kiosks, computers, and telephones are available to enable you to access library and council services. Council staff can help to get you started, if you have trouble using these facilities.
- Pay for council services(for example, Council Tax, parking permits)
- Access the Homesearch website
- View and comment on planning applications
- Contact council departments and external services
- Apply online for Council Tax discounts and exemptions
- Apply online for Housing Benefit and Council Tax Support
Services available in the One Stop Shop
Help and advice
| Service and provider | Day and time | Further information |
|---|---|---|
| Citizens Advice | Drop in service, Monday, Wednesday and Friday, 9.30am to 2pm. |
Help with money, legal and consumer problems Call 03448 487919
|
| Avon & Somerset Police | Monday to Friday, 10am to 6pm |
Assistance with reporting crime and general police enquiries Call 101 |
| Reach | Drop in service, Monday, Tuesday & Thursday 9:15am to 4:30pm, Wednesday 9:30am to 4:30pm, Friday 9:15am to 4pm (closed between 12:30pm and 1:30pm every day) |
Support to overcome homelessness, social isolation, and dependence issues Call 01225 422156 or email info@dhireach.org.uk |
| Bristol Credit Union | Drop in service, Thursday 1pm to 3pm |
General financial advice and information Call 0117 924 7309 |
| Rough Sleepers Drop In | Drop in service, Tuesday and Thursday 1:30pm to 4:30pm |
Council services
| Council service | Day and time | Further information |
|---|---|---|
| Homesearch | Drop in service, Wednesday, 9.30am to 12:30pm | |
| Private Rented Housing Workshop | Drop in service, Friday 9am to 12:30pm |
Help with privately renting housing; Call 01225 396296 |
| Housing advice | Drop in service, Monday, Tuesday, Thursday and Friday 9am to 4pm, Wednesday 9:30am to 4pm (closed each day between 12pm and 1:30pm) | |
| Housing Benefit & Council Tax Support advice | Drop in service, Monday to Friday, 10am to 3pm |
Housing Benefit & Council Tax Support advice and information; |
Other facilities
- Disabled access toilet with baby changing
- Free Wifi
- Free access to computers