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Bath One Stop Shop

One Stop Shop

All of our One Stop Shops are currently providing a limited service until further notice. This includes:

  • Telephones to contact council and partner services
  • Card or cash payments at our self-service machine
  • Dealing with essential Welfare Support enquiries

One Stop Shops are no longer taking cash payments during the coronavirus outbreak. To see other payment options view our Pay for It section

3 to 4 Manvers Street, Bath, BA1 1JQ

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Opening hours

Day Hours
Monday to Friday 10am to 4pm
Saturday and Sunday Closed

What you can do

Self-service kiosks, computers, and telephones are available to enable you to access library and council services. Council staff can help to get you started, if you have trouble using these facilities.

Services available in the One Stop Shop

Help and advice
Service and provider Day and time Further information
Citizens Advice Drop in service, Monday, Wednesday and Friday, 9.30am to 2pm.

Help with money, legal and consumer problems

Call 03448 487919 


Avon & Somerset Police Monday to Friday, 10am to 6pm

Assistance with reporting crime and general police enquiries

Call 101 

Reach Drop in service, Monday, Tuesday & Thursday 9:15am to 4:30pm, Wednesday 9:30am to 4:30pm, Friday 9:15am to 4pm (closed between 12:30pm and 1:30pm every day)

Support to overcome homelessness, social isolation, and dependence issues

Call 01225 422156 or email 

Bristol Credit Union Drop in service, Thursday 1pm to 3pm

General financial advice and information

Call 0117 924 7309 

Rough Sleepers Drop In Drop in service, Tuesday and Thursday 1:30pm to 4:30pm

Advice and information for rough sleepers


Council services
Council service Day and time Further information
Homesearch Drop in service, Wednesday, 9.30am to 12:30pm

Help with finding a home

01225 396118

Private Rented Housing Workshop Drop in service, Friday 9am to 12:30pm

Help with privately renting housing;

Call 01225 396296

Housing advice Drop in service, Monday, Tuesday, Thursday and Friday 9am to 4pm, Wednesday 9:30am to 4pm (closed each day between 12pm and 1:30pm)

Housing advice and information;

Housing Benefit & Council Tax Support advice Drop in service, Monday to Friday, 10am to 3pm

Housing Benefit & Council Tax Support advice and information;

Other facilities

  • Disabled access toilet with baby changing
  • Free Wifi
  • Free access to computers