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If you work with children, young people and families, you can book training courses and buy services from us online.

Training and services for early years and childcare providers

If you work with children, young people and families, you can sign up to our website, The HUB to:

  • Book training courses
  • Buy services
  • Keep up to date with our latest news
  • Download resources

If you're an early years or childcare provider within B&NES, you can buy a Premium Membership Package which reduces the cost of courses and gives you access to our document library.  

Access The Hub

Learning and development training

If you work in B&NES or the Clinical Commissioning Group (CCG), you can book Local Safeguarding Children Board and other children's workforce training using our website, the Learning Zone.

Use the following training matrix to find out which children's workforce group you're in, and what courses you need to complete.

Children's workforce training categories on the Learning Zone

Courses within children's workforce training include:

  • Interventions
  • eLearning
  • Preventative courses (from identifying radicalisation to emergency planning)
  • Corporate training
  • Safeguarding and child protection
  • Early help and integrated working
  • Sexual health
  • Health and development

Children's workforce training matrix

Workforce group Required training
1. Staff in infrequent contact with children, young people and/or parents/carers who may become aware of possible abuse or neglect. Induction / Single agency
2. Those in regular contact or have a period of intense but irregular contact, with children, young people and/or parents/carers including all health clinical staff, who may be in a position to identify concerns about maltreatment, including those that may arise from the use of CAF. Induction / Single agency / CAF and LP/TAC
3.Members of the workforce who work predominantly with children, young people and/or their parents/carers and who could potentially contribute to assessing, planning, intervening and reviewing the needs of a child and parenting capacity where there are safeguarding concerns. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP
4. Members of the workforce who have particular responsibilities in relation to undertaking section 47 enquiries, including professionals from health, education, police and children’s social care; those who work with complex cases and social work staff responsible for co-ordinating assessments of children in need. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP / Advanced inter-agency CP / Specialist CP
5. Professional advisors named and designated lead professionals. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP / Advanced inter-agency CP / Specialist CP
6. Operational managers at all levels including: practice supervisors; front line managers and managers of child protection units. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP / Advanced inter-agency CP / Specialist CP
7. Senior managers responsible for the strategic management of services; NHS board members. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP / Advanced inter-agency CP / Specialist CP
8. Members of the LSCB including: board members; independent chairs; directors of children’s services; elected members; lay members; members of executive and sub/task groups; business support team; inter-agency trainers. Induction / Single agency / CAF and LP/TAC / Standard inter-agency CP / Advanced inter-agency CP / Specialist CP

Individual organisations and agencies will want to determine which staff in groups 2 are required to attend the CAF & LP/TAC training. Child Protection training must be undertaken at regular intervals. For most this will be a minimum of every 3 years; however, staff with designated or lead safeguarding roles should undertake child protection training every 2 years.

How to book a course on the Learning Zone

Once you log in, click on the relevant button (for example, 'Children's workforce training') which will take you to a page with the categories listed above on. Or, if you know the name of the course, you can use 'course search'. View the course pages to find out more about the course and book a place.

To book a place:

  • You need to provide your manager's name and a cost code, or invoicing details (even if the course is free).
  • Your manager will then be asked to approve your booking before your place is confirmed.
  • If you don’t get an email with your log-in details, you need to register for an account.. If you are a B&NES employee and are not already registered with the Learning Zone, select ‘Create New Account’.

If you work with children and young people in any other capacity, select ‘Third Party Registration’:

  • You will need to provide some information about your role and your employer.
  • You will also need to provide your email address to receive confirmation emails about your bookings and access your training record. Email addresses that begin with 'info@', 'reception@', 'enquiries@' and so on, are unlikely to be accepted as they are shared email accounts. But you can use your personal email address. Lots of users like this as it allows them to access their training accounts from work, home and mobile devices.

Access the Learning Zone

Book an in-house training session with us

We offer two options for training at your early years or childcare setting: in-house training sessions or facilitated staff meetings.

In-house training

For £200 we will deliver a two-hour training session for up to 20 people (£10 for each additional person) tailored to the needs of your early years or childcare setting. This is an effective way for your team to learn together and to develop a whole team approach to their practice.

Available training sessions include:

  • Supporting Language Development
  • Making the Most of Maths
  • Emotion Coaching – Developing Children’s Self-regulation
  • Letters and Sounds
  • Child Protection and more!

If you’re a small early years or childcare setting, you could join together with another setting to split the costs.

Facilitated staff meetings

Time available to meet as a whole team is extremely limited in busy settings, so this is an excellent way to ensure you make the most of it! A member of the Early Years Service can join a staff meeting, led by your setting on your choice of theme, and facilitate a reflective discussion. £60 will buy you up to one and a half hours of support for 12 people (£10 for each additional person).

Book a training session or staff meeting

To book a slot, or for more information about training and development, email us at or call us on 01225 39 44 26.