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  3. Tell us if you are moving home
  4. Tell us if you are moving home

Tell us if you are moving home

If you receive council tax benefit or housing support, you need to tell us if you are moving home. The information you need to access will depend on the kind of move you are making.

If you are moving into the area

If you are moving to Bath and North East Somerset from a different area, you will need to submit a new claim.

To submit a new claim, you must apply for Housing Benefit or Council Tax Support.

If you are moving out of the area

If you are leaving Bath and North East Somerset for a new area, you will need to end your claim.

To end your claim you must visit Manage your benefits claim online and register a change of circumstance.

You can also start a new claim under a different authority to ensure that your benefits continue in your new home.

If you are moving within the area

If you are moving house but staying within Bath and North East Somerset, you will need to report your new address.

To report a change of address, you must visit Manage your benefits claim online.

Before you start

To tell us about a change of address you will need:

  • The dates you moved, your new tenancy started, and your old tenancy ended

  • The addresses you have moved from and to

  • How much rent you will pay, and how often

  • The bank account details that you want your benefit paid into

  • Contact details for your landlord or agent

  • A copy of your new tenancy agreement if you are moving into or within the area

If you are privately renting you may also need to provide details on:

  • Any financial interest you have in the property

  • Relationships between you, your partner, or your children and you landlord, agent, or their partners

  • Living arrangements if your landlord lives at your address

  • Employment conditions if you rent the property as part of your employment

  • Companies that you, or your partner, are directors of if you rent the property through them