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Report a problem with a highway or public space

WarningIn an emergency, where something poses an immediate risk to your personal or public safety, please call us on 01225 39 40 41 (option 9). An emergency could be a fallen tree, faulty traffic signal or missing manhole cover. It can also be broken glass or a discarded syringe.

Things you don't need to report to us

The following areas do not need to be reported to us as they are dealt with as part of our street cleaning schedules.

 

Fly posting

Fly posting is placing advertising material on public or private property without the permission of the owner. If you have concerns about fly posting, you can call our Planning Enforcement team on 01225 394041.

Leaf litter

We deal with leaf litter as part of our street cleaning schedules so there is no need to report it. You can report excessive littering, such as over-flowing public bins on Fix My Street.

Litter on roads

Litter on main roads is also dealt with as part of our street cleaning schedules. This includes litter picking on grass verges.

Please note, part of the A46 (and A4 from London Road to the Bathford roundabout) and the A36 are managed by Highways England and you can view which parts on their map.

Grass cutting in your area

You can find information about how often we cut grass on our interactive map. Add your postcode into the 'Search for a location' box, or zoom into the area you are concerned about, to see how regularly we cut the grass there.

Report any of the following areas online

Roads and pavements

  • Abandoned vehicles
    Report a vandalised vehicle or a vehicle causing an obstruction to the police.
  • Faded road markings
  • Fallen trees across pavements or roads
  • Grit bin issues
  • Mud or debris on the road
  • Objects in the road
  • Pavement damage
  • Potholes and road surfaces
  • Road bollard and post damage
  • Road or sign visibility blocked by vegetation in a residential area
  • Road or sign visibility blocked by vegetation in the countryside
  • Road sign damage
  • Spillage on the road
  • Street light fault
  • Street nameplate damage
  • Vegetation overhanging a road or pavement from a private property
  • Bus stop or shelter issue
  • Manhole and drain cover damage

Report a problem with a road or pavement online

Rubbish and environment

  • Abandoned vehicles
    Report a vandalised vehicle or a vehicle causing an obstruction to the police.
  • Benches and litter bin damage
  • Business bins left out early or after collection day
  • Dead animals
  • Dog fouling
  • Excessive or dangerous littering
  • Fly tipping
  • Graffiti
  • Household bins left out early or after collection day
  • Litter bin damage
  • Litter bin full
  • Needles

Report a problem with rubbish or the environment online

Drains and flooding

  • Blocked drain: blocked inside drain
  • Blocked drain: blockage on surface
  • Flooding of a property
  • Flooding of a road or pavement
  • Manhole and drain cover damage

Report a problem with drains or flooding online

Public spaces and parks

  • Allotment issues
  • Bus stop or shelter issue
  • Overgrown public spaces and parks
  • Play area safety issue
  • Trees and woodland

Report a problem with public spaces or parks online