Please enable JavaScript in your browser to use this page.

Adults social care complaints and feedback annual report 2019 to 2020

Published: 2020-11-19 Updated: 2020-11-19 Subject: Complaints, Adult social care

This report provides an overview and analysis of the handling of feedback received in the form of complaints, concerns, comments and compliments about adult social care services in Bath and North East Somerset for the period 1 April 2019 to 31 March 2020.

Warning Some file formats may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.