Dial-a-Ride is a door-to-door, fully accessible minibus service for people who cannot use conventional public transport. You can use this service to go shopping, attend appointments and play an active part in community life.
If you live within the areas served by Dial-a-Ride and can't use conventional public transport, then you should be eligible to register for this service. If you are unsure whether you are eligible or have any further questions, please contact the Dial a Ride office on 01761 417504 or 01761 418097. You can leave a message on the answerphone if the line is busy or you are calling outside of office hours.
Please note: We do our best to meet all requests. However, we operate on a first come,first served basis. We may ask you to alter your desired journey times slightly. We reserve the right to refuse or defer an application for registration, to ask for additional information in support of an application, or to cancel any existing registration. All wheelchairs must be risk assessed by us to ensure that we can transport you safely.
Registration
You must register before you can book any journeys.
To register, please print and complete the registration form and return it to the address on the form with the registration fee of £10, or contact the Dial a Ride office on 01761 417504 or 01761 418097 between 9.30am and 3pm to ask for a form and leaflet to be posted to you.
Area covered and times of service
This service covers Midsomer Norton, Radstock, Westfield, Farrington Gurney, High Littleton, Paulton, Timsbury, Tunley, Peasedown St John, Carlingcott, Camerton, Wellow, Hinton Charterhouse, Shoscombe, South Stoke, Freshford, Priston, Englishcombe, Dunkerton, Combe Hay, Stowey Sutton, Hinton Blewett, Cameley, Nempnett Thrubwell, Ubley, Compton Martin, West Harptree, East Harptree, Chelwood, Clutton, Farmborough and Marksbury. There is a map showing the full extent of the service in this information leaflet.
The service operates Monday to Friday, 8.20am to 4pm. Transport is not available on bank holidays.
Cost
There is an annual membership fee of £10, which is payable annually on 1 September.
Dial a Ride service single journey - from £6
Dial a Ride service return journey - from £10
Diamond Travel Card holders are entitled to a 50% discount
Booking Journeys
Call the co-ordinator between 9.30am and 3pm on on 01761 417504 or 01761 418097. You can leave a message on the answerphone if the line is busy or you are calling outside of office hours.
You must book your journey at least two working days in advance of travel.
- Don’t forget to book your return journey if needed.
- Please be ready 10 minutes before your journey time.