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COVID-19 information and advice

For the latest advice on COVID-19, please visit the GOV.UK COVID-19 guidance pages and How to stay safe and help prevent the spread of COVID.

Select a topic below to find advice and guidance on specific topics such as testing, vaccination and help for vulnerable people.

B&NES Living Safely and Fairly with COVID-19

The Local Outbreak Management Plan has now been replaced by the B&NES Living Safely and Fairly with COVID-19 Plan. This sets out to:

  • Enable the residents of Bath and North East Somerset to live safely and fairly with COVID-19
  • Show how we'll work together with partners and communities
  • Retain resilience and capabilities to respond to new variants, outbreaks, and any resurgence of COVID-19

Download the summary slide set of our plan here.

Latest figures and cases in B&NES

To find out the latest case numbers, case rates, vaccination uptake rates, hospital admissions data, and number of deaths, visit GOV.UK

Testing for COVID-19

To find out who can get free tests, how to get tested, and what your test result means, please visit the NHS Covid testing website.


Vaccine eligibility and booking

To find out who is eligible for COVID-19 vaccinations and information on how to book an appointment, please visit the NHS website

You need to be registered with a GP surgery in England to book an appointment online. You can register with a GP if you do not have one.

If you cannot book appointments online, you can call 119 free of charge (lines are open from 7am to 11pm). If you need a translator, have difficulties communicating or hearing, or are a British Sign Language (BSL) user, you can use textphone 18001 119 or the NHS 119 BSL interpreter service

To find your nearest walk-in clinic (no appointment or GP registration required), please visit the NHS walk-in vaccination centre service finder

If you want to find further information on vaccines, or have any questions, please visit the BSW Integrated Care Board website

Grab a Cab

If you are a resident in Bath and North East Somerset and are having difficulties getting to a COVID-19 vaccination site, our ‘Grab a Cab’ initiative means you can now hire a free taxi to get to your vaccination appointment.

To use the service, your COVID-19 vaccination must be pre-booked and you must show evidence of the appointment to the taxi driver. Evidence can include a screenshot on a mobile phone or tablet, or a printout.

To book your taxi, call Veezu on 01225 46 46 46 and say you would like to book a taxi to a vaccination site on account, quoting the following details:

  • Account number: BA-TTV 01
  • Account name: Grab a Cab (B&NES)
  • Password: X5895

Once you have booked your taxi, the taxi driver will pick you up and take you to your appointment. Please be aware that your return journey must be within an hour of the appointment time.

Vaccination guidance in different formats and languages

Easy read vaccination guidance
Audio vaccination guidance
British Sign Language (BSL) vaccination guidance
Vaccination guidance in different languages

COVID-19 vaccine information videos from the NHS explain how the vaccine is given and give clear evidence that the vaccines work and are safe. Available in Arabic, Bengali, Gujarati, Igbo, Nepali, Polish, Punjabi, Romanian, Somali, Spanish, Swahili, Turkish, Urdu and Yoruba.

Doctors of the World have resources on their translated information hub, including:


From 1 April, the UK government is no longer recommending that certain venues use the NHS COVID Pass. However, it may still be required when visiting other countries.

To find out more information and how you can get the NHS COVID Pass, please visit GOV.UK

Help for residents and vulnerable people

Help for vulnerable people

Community Wellbeing Hub

The Community Wellbeing Hub has a professional triage team that can identify and link you to a range of local health and wellbeing services, including:

  • accessing food, transport, or medication
  • mental health
  • returning home from hospital
  • money advice and benefits support
  • housing
  • employment issues and advice
  • lifestyle services for help with stopping smoking, getting active, or losing weight

To contact the Hub, you can:

Help with everyday tasks from an NHS volunteer

NHS Volunteer Responders can help with things like:

  • collecting shopping
  • collecting medicines and prescriptions
  • phone calls if you need to chat to someone

Find out more on their website, or call 0808 196 36 46 between 8am and 8pm, 7 days a week, to arrange help from a volunteer.

Help for businesses

Latest guidance

The government has published its plan for living with COVID-19

The government has also published guidance on reducing the spread of respiratory infections, including COVID-19, in the workplace, including how to effectively maintain COVID-secure measures in these settings. It is important that businesses follow this guidance to help reduce the spread of COVID-19 and keep people safe.

COVID-19 vaccinations - national resources

To find out more about how you can support vaccination of your workforce, please see COVID-19 vaccination: guide for employers and view Public Health England's Vaccination Employer's Toolkit

Guidance in different languages and alternative formats

Different languages

People with symptoms of a respiratory infection including COVID-19 (Translated into Arabic, Bengali, Simplified Chinese, Traditional Chinese, Farsi, French, Gujarati, Hindi, Pashto, Polish, Portugese, Punjabi, Slovak, Somali, Tamil and Urdu)

COVID-19: ventilation of indoor spaces to stop the spread of coronavirus (translated into Arabic, Bengali, Simplified Chinese, Traditional Chinese, French, Gujarati, Polish, Portuguese, Punjabi and Urdu)


Information about Long COVID (translated into Arabic, Bengali, Chinese (Traditional and Simplified), Dari, Farsi, Hindi, Pashto, Polish, Punjabi, Romanian, Slovak, Spanish and Urdu)

NHS COVID-19 app

How the NHS COVID-19 app works (translated into Arabic, Bengali, Chinese, Gujarati, Polish, Punjabi, Romanian, Somali, Turkish, Urdu and Welsh. Video explainers can be found in Arabic, Bengali, Chinese, Gujarati, Polish, Punjabi, Romanian, Turkish, Urdu and Welsh)

Information in other formats

British Sign Language (BSL)

Information about Long COVID

Keep informed about B&NES

You can always find the latest information on what is happening locally by doing the following: