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Business Waste Collection Service Privacy Notice

The purpose of processing

The purpose is to provide a comprehensive, efficient, legal business waste collection service to the Council’s business waste customers.

Data subjects

Business waste customers
Sole traders
Larger organisations

Personal data

Business name
Collection address
Invoice and payment details
Email address
Phone number

How is it used?

We will use your personal data to enable us to provide this service to you including signing the Agreement, invoicing you, customer contact maintenance, and the creation of collection round lists.

Profiling and automated decision making

Not applicable.

GDPR condition relied upon for processing personal data:

Article 6.1 b - Necessary to performance of a contract
Article 6.1 c - legal obligation
Section 47.1 of Environmental Protection Act 1990

GDPR condition relied upon for processing special category data

Not applicable

Sharing of personal data with external recipients

How long is the personal data retained by the Council?

Personal data will only be retained for as long as it is needed for the purpose specified above, or as required by applicable law or regulatory requirements.

Questions or concerns?

Please email 

Appeals to the Information Commissioner’s Office

If you are unhappy about the way we have treated your personal data, or feel we have not properly respected your data subject rights, you have the right to contact the Information Commissioner’s Office (ICO) and tell them about this.

You can also contact the ICO by phone on 0303 1231113.