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Coronavirus (COVID-19) latest information and advice

Help for parents and carers

Help for parents

Schools and childcare

Many schools and early years settings offered childcare support to vulnerable children and the children of key workers from the start of the coronavirus outbreak until the end of the summer term. Until schools re-open in September, there will only be additional support for individual students by special arrangement, direct with their school. If this applies to your family, your child's school will be in touch with you. If you have any further queries, please contact the school directly.

Childcare arrangements for early years settings remain the same. 

When should I send my child to school during the pandemic?

You should not leave home if you, or someone you live with, has any of the following:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Check the NHS website to see if you or your child has coronavirus symptoms, and to book a test if you have.

If your child does not have symptoms of COVID-19, but has other cold-like symptoms (such as a runny nose), they do not need to be tested, and do not need to self-isolate. Neither do members of your household. Your child should attend school if fit to do so.

You should only contact the school if you have to let them know the result of a test. Expand the sections below to find out what you need to do about sending your child to school in a particular scenario.

My child has coronavirus symptoms

Do not send your child to school.

Book a test for your child.

Your whole household, and your support bubble, need to isolate at home until the results of the test come back.

You must inform the school as soon as you receive the test result.

Your child can return to school if:

  • the test result is negative for COVID-19 and
  • your child is well enough and
  • you have not been advised to self isolate by the Test and Trace service.

Your support bubble can also stop isolating and carry on as normal.

My child has tested positive for coronavirus

Do not send your child to school.

Your child must isolate at home for at least 10 days from when the symptoms started, or from the day of the test if they have no symptoms.

Your whole household, and your support bubble, need to isolate at home for 14 days from when the symptoms started, or from the day of the test if they have no symptoms.

You must inform the school as soon as you receive the test result.

Your child can return to school after 10 days, as long as they have not had a fever in the previous 48 hours. They can return after 10 days even if they have a cough or loss of smell/taste, as these symptoms can last for several weeks once the infection is gone.

Somebody in my household and/or support bubble has symptoms of coronavirus

Do not send your child to school.

The person with the symptoms should book a test.

Your whole household, and your support bubble, need to isolate at home until the results of the test come back.

You must inform the school as soon as you receive the test result.

Your child can return to school if:

  • the test result is negative for COVID-19 and
  • your child does not have symptoms and
  • your child has not been advised to self isolate by the Test and Trace service.
Somebody in my household and/or support bubble has tested positive for coronavirus

Do not send your child to school.

Your whole household must isolate at home for 14 days from when the symptoms started, or from the day of the test if they have no symptoms, even if they test negative during those 14 days.

You must inform the school as soon as you receive the test result.

Your child can return to school after 14 days isolation without symptoms. They must isolate for the full 14 days, even if they test negative during that time.

Test and Trace has identified my child as a close contact

Do not send your child to school.

Your child must isolate at home for 14 days even if they test negative during those 14 days.

The rest of the household and supoort bubble does not need to self isolate unless they are also a close contact.

Your child can return to school after 14 days isolation without symptoms. They must isolate for the full 14 days, even if they test negative during that time.

My child has been in contact with someone who has been identified as a close contact

Attend school as normal.

If your child does not have any COVID-19 symptoms, they should carry on with normal activities.

We / my child has travelled abroad and has to self isolate

Do not send your child to school.

Your whole household and support bubble must isolate at home for 14 days even if they test negative during those 14 days.

Your child can return to school after 14 days isolation without symptoms.

Please follow the below guidance when travelling with your children:

  • Do not take unauthorised leave in term time.
  • Consider quarantine requirements and FCO advice when booking travel.
  • Provide information to the school as per the school's attendance policy.
I have received advice from a medical or official source that my child must resume shielding

Do not send your child to school.

Contact the school as advised by the attendance officer or pastoral team.

Your child must shield until you are informed that restrictions are lifted, and shielding is paused again.

Your child can return to school when you are informed that restrictions have been lifted.

Free school meals

If your child normally gets free school meals

Schools and early years settings should have contacted you to provide food, or funding, to families whose children normally get free school meals. This support has been extended to cover the summer holidays, for families who registered as eligible before 10 July.

Mental well-being

Mental well-being support for adults, parents, carers and young people and children is available on the 1BigDatabase website.

A new book illustrated by Axel Scheffler that helps to explain what coronavirus is for children is available as a free download. 

Download "Coronavirus - a book for children"  

For parents and carers of any school age child

Duty school nurses are available for telephone support and advice for parents and carers who need any support with a school-aged child. They are available Monday to Friday, 9am to 12pm and 2pm to 5pm.

If you live in the Bath area, call 01225 83 16 66, or if you live in the Norton/Radstock area call 01761 40 81 11.

Educational and fun activities for parents and children

Help for carers

Support for family or unpaid carers

If you care for a family member or friend and are beginning to feel unwell or are having to isolate away from them, please contact our Social Care team on 01225 39 60 00 (option 2). Give details of the person you normally support and the support that you normally provide to them.

Do let the person you care for know you have contacted Social Care, so they know someone will be in touch. Social Care will then arrange for them to be supported while you're unwell or isolated.