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Coronavirus (COVID-19) latest information and advice

Help for parents and carers

Help for parents

Schools and childcare

Many schools and early years settings offered childcare support to vulnerable children and the children of key workers from the start of the coronavirus outbreak until the end of the summer term. Until schools re-open in September, there will only be additional support for individual students by special arrangement, direct with their school. If this applies to your family, your child's school will be in touch with you. If you have any further queries, please contact the school directly.

Childcare arrangements for early years settings remain the same. 

Free school meals

If your child normally gets free school meals

Schools and early years settings should have contacted you to provide food, or funding, to families whose children normally get free school meals. This support has been extended to cover the summer holidays, for families who registered as eligible before 10 July.

Mental well-being

Mental well-being support for adults, parents, carers and young people and children is available on the 1BigDatabase website.

A new book illustrated by Axel Scheffler that helps to explain what coronavirus is for children is available as a free download. 

Download "Coronavirus - a book for children"  

For parents and carers of any school age child

Duty school nurses are available for telephone support and advice for parents and carers who need any support with a school-aged child. They are available Monday to Friday, 9am to 12pm and 2pm to 5pm.

If you live in the Bath area, call 01225 83 16 66, or if you live in the Norton/Radstock area call 01761 40 81 11.

Educational and fun activities for parents and children

Help for carers

Support for family or unpaid carers

If you care for a family member or friend and are beginning to feel unwell or are having to isolate away from them, please contact our Social Care team on 01225 39 60 00 (option 2). Give details of the person you normally support and the support that you normally provide to them.

Do let the person you care for know you have contacted Social Care, so they know someone will be in touch. Social Care will then arrange for them to be supported while you're unwell or isolated.