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Coronavirus (COVID-19) latest information and advice

Help for businesses

Apply for the Local Restrictions Support Grant (for open businesses)

Grant helps businesses that are open but have been severely affected by local Tier 2 or Tier 3 restrictions.

The Local Restrictions Support Grant helps businesses that have not had to close but which have been severely impacted due to local Tier 2 or Tier 3 restrictions. Bath & North East Somerset is currently in Tier 2: High Alert.

Eligibility

You may be eligible if your business is in any of the following sectors:

  • Indoor and outdoor leisure facilities
  • Entertainment venues
  • Hospitality venues, such as restaurants, bars and pubs
  • Hotels, hostels and B&Bs

To qualify for this grant, your business must be in Bath & North East Somerset, and has been:

  • open as usual before the restrictions
  • providing services in person to customers from your premises
  • has not had to close but has been impacted by local restrictions
  • registered business rates for your premises before restrictions started.

You can view which businesses need to close on the GOV.UK website.

WarningYour business will not qualify for support under this scheme if it was in administration, insolvent, or a striking off order was made at the time local restrictions started.

How much is the grant and when will it be paid?

The amount you get depends on the rateable value of your premises. You will receive support on a rolling 14 day basis for as long as local tiered restrictions apply, as shown below.

  • £467 per 14 day period for properties with a rateable value of £15,000 or under
  • £700 per 14 day period for properties with a rateable value of between £15,001 and £50,999
  • £1050 per 14 day period for properties with a rateable value of £51,000 or over

You can find the rateable value of your premises in the top right hand corner of your business rates bill (view an example bill), or you can check the VOA website by searching for your property and locating the Local Authority Reference Number under Valuation Information.

Do state aid rules apply?

The Local Restrictions Support Grant counts towards state aid. The rules are fully explained in the government state aid guidance. By accepting this grant you must confirm that you are not in breach of these rules.

Before you apply

If you meet the eligibility criteria (above) for the Local Restrictions Support Grant, you can apply using our online form.

To complete the form, you will need the following:

  • Business rates account number
  • Charity number (if applicable)
  • VAT registration number (if applicable)
  • Company number (if the company is registered with Companies House)
  • Details of any state aid you have received in the last three years
  • Bank details for the account you want the grant paid into
  • A recent bank statement, dated in the last three months (corresponding to the grant payment details you have provided)
  • A copy of your passport OR driving licence

It should take around five minutes to complete the form.

Apply for the Local Restrictions Support Grant (open)

Next steps

We will review your application within 14 days and let you know if you are entitled to a payment. We will then make a payment by BACS transfer to the bank account that you have provided. We will continue to make payments on a rolling 14 day basis until Tier 2 or Tier 3 restrictions no longer apply.

Apply for the Local Restrictions Support Grant (for closed businesses)

Grant helps businesses that have been required to close due to local Tier 2 or Tier 3 restrictions.

The Local Restrictions Support Grant helps businesses that are required to close due to local Tier 2 or Tier 3 restrictions. Bath & North East Somerset is currently in Tier 2: High Alert.

You may be eligible if your business is any of the following:

  • Indoor and outdoor leisure facilities
  • Entertainment venues
  • Hospitality venues, such as restaurants, bars and pubs
  • Hotels, hostels and B&Bs

For example, this could include pubs and restaurants that operate primarily as an in-person venue, but which have been forced to close those services and provide a takeaway-only service instead.

You can view which businesses need to close on the GOV.UK website.

To qualify for this grant, your business must be in Bath & North East Somerset, and:

  • in an area of local Tier 2 or Tier 3 restrictions and has been required to close because of local restrictions
  • has been unable to provide its usual in-person customer service from its premises
  • has been required to close for at least 14 days because of the restrictions
  • registered for business rates for your premises before restrictions started.
WarningYour business will not qualify for support under this scheme if it was in administration, insolvent, or a striking off order was made at the time local restrictions started.

How much is the grant and when will it be paid?

The amount you get depends on the rateable value of your premises. You will receive support on a rolling 14 day basis for as long as local tiered restrictions apply, as shown below.

  • £667 per 14 day period for properties with a rateable value of £15,000 or under
  • £1000 per 14 day period for properties with a rateable value of between £15,001 and £50,999
  • £1500 per 14 day period for properties with a rateable value of £51,000 or over

The grant will be extended to cover each additional 14-day period of closure. If your business is closed for 28 days, or 2 payment cycles, it will receive £1,334, £2,000 or £3,000, depending on the rateable value of the property.

You can find the rateable value of your premises in the top right hand corner of your business rates bill (view an example bill), or you can check the VOA website by searching for your property and locating the Local Authority Reference Number under Valuation Information.

Do state aid rules apply?

The Local Restrictions Support Grant counts towards state aid. The rules are fully explained in the government state aid guidance. By accepting this grant you must confirm that you are not in breach of these rules.

Before you apply

If you meet the eligibility criteria (above) for the Local Restrictions Support Grant, you can apply using our online form.

To complete the form, you will need the following:

  • Business rates account number
  • Charity number (if applicable)
  • VAT registration number (if applicable)
  • Company number (if the company is registered with Companies House)
  • Details of any state aid you have received in the last three years
  • Bank details for the account you want the grant paid into
  • A recent bank statement, dated in the last three months (corresponding to the grant payment details you have provided)
  • A copy of your passport OR driving licence

It should take around five minutes to complete the form.

Apply for the Local Restrictions Support Grant (closed)

Next steps

We will review your application within 14 days and let you know if you are entitled to a payment. We will then make a payment by BACS transfer to the bank account that you have provided. We will continue to make payments on a rolling 14 day basis until Tier 2 or Tier 3 restrictions no longer apply.

Information about the Christmas Support Payment for wet-led pubs

One off grant for wet-led pubs in areas under Tier 2 or 3 restrictions.

On 1 December 2020, the government announced the introduction of additional support over the festive period for wet-led pubs in areas under Tier 2 or 3 restrictions. Bath & North East Somerset is currently in Tier 2: High Alert.

There is no definitive description of a traditional pub or public house in law that could be readily used to determine eligibility. However, for the purposes of this grant, pubs should under normal circumstances (without local or national restrictions) be described as:

  • open to the general public
  • allow free entry other than when occasional entertainment is provided
  • allow drinking without requiring food to be consumed
  • permit drinks to be purchased at a bar

For these purposes, the definition of a pub excludes: restaurants, cafes, nightclubs, hotels, snack bars, guesthouses, boarding houses, sporting venues, music venues, festival sites, theatres, museums, exhibition halls, cinemas, concert halls and casinos.

For the purposes of this grant, a wet-led pub is defined as a pub that derived less than 50% of its income from sales of food before 11 March 2020.

WarningYour business will not qualify for support under this scheme if it was in administration, insolvent, or a striking off order was made at the time local restrictions started.

How much is the grant and when will it be paid?

If your wet-led pub is under Tier 2 or Tier 3 restrictions for all or part of the period between 2 and 29 December 2020, we will pay a £1,000 flat-rate grant.

If you have already applied for a grant with us we will contact you by email and invite you to apply. If you have not previously applied for a grant, then you can apply for the LSRG (Open) or the LRSG (Closed) online. If you are eligible for the Christmas Support payment, we will pay this with the other grant

Do state aid rules apply?

The Christmas Support Payment for wet-led pubs counts towards state aid. The rules are fully explained in the government state aid guidance. By accepting this grant you must confirm that you are not in breach of these rules.

Next steps

We will review your LRSG grants application within 14 days and let you know if you are entitled to a payment. We will then make a payment by BACS transfer to the bank account that you have provided. If you are eligible for the Christmas Support payment, we will make the payment with your LRSG grant payment.

Apply for the Local Restrictions Support Grant (for businesses closed due to national restrictions)

Grant helps businesses that had to close due to the government’s national lockdown between 5 November 2020 and 2 December 2020 only.

We are still awaiting guidance from central government on the new national restrictions which apply from 5 January 2021. We will update this page as soon as it becomes available.

The Local Restrictions Support Grant helps businesses that have had to close due to the government’s national lockdown between 5 November 2020 and 2 December 2020 only, or if your business has had to remain closed on a national basis since 23 March 2020.

Eligibility

You may be eligible if your business is in any of the following sectors:

  • Non-essential retail
  • Indoor and outdoor leisure facilities
  • Entertainment venues
  • Personal care services
  • Hospitality venues, such as restaurants, bars and pubs
  • Hotels, hostels and B&Bs

To qualify for this grant, your business must be in Bath & North East Somerset, and has been:

  • open as usual before the restrictions
  • providing services in person to customers from your& premises
  • required to close due to restrictions imposed by government
  • registered business rates for your premises before restrictions started.

Alternatively, your business has been:

  • Closed on a national basis since 23 March 2020. This includes:
    • nightclubs
    • sexual entertainment venues
    • hostess bars.

View the full list of businesses required to close from 5 November 2020 on GOV.UK.

WarningYour business will not qualify for support under this scheme if it was in administration, insolvent, or a striking off order was made at the time local restrictions started.

How much is the grant and when will it be paid?

The amount you get depends on the rateable value of your premises. You will receive support on a rolling 28 day basis for as long as national restrictions apply, as shown below.

  • £1,334 per 28 day period for properties with a rateable value of £15,000 or under
  • £2,000 per 28 day period for properties with a rateable value of between £15,001 and £50,999
  • £3,000 per 28 day period for properties with a rateable value of £51,000 or over

You can find the rateable value of your premises in the top right hand corner of your business rates bill (view an example bill), or you can check the VOA website by searching for your property and locating the Local Authority Reference Number under Valuation Information.

Do state aid rules apply?

The Local Restrictions Support Grant counts towards state aid. The rules are fully explained in the government state aid guidance. By accepting this grant you must confirm that you are not in breach of these rules.

Before you apply

If you meet the eligibility criteria (above) for the Local Restrictions Support Grant, you can apply using our online form.

To complete the form, you will need the following:

  • Business rates account number
  • Charity number (if applicable)
  • VAT registration number (if applicable)
  • Company number (if the company is registered with Companies House)
  • Details of any state aid you have received in the last three years
  • Bank details for the account you want the grant paid into
  • A recent bank statement, dated in the last three months (corresponding to the grant payment details you have provided)
  • A copy of your passport OR driving licence

It should take around five minutes to complete the form.

Apply for the Local Restrictions Support Grant

Next steps

We will review your application within 14 days and let you know if you are entitled to a payment. We will then make a payment by BACS transfer to the bank account that you have provided.

Apply for the Additional Restrictions Grant (for open businesses impacted by national restrictions)

Grant helps businesses that have been adversely impacted by national restrictions imposed to control the spread of COVID-19.
WarningThis scheme is now closed and not taking new applications.

To qualify for this grant, your business must be in Bath & North East Somerset and have:

  • been open as usual before the restrictions
  • fewer than 49 employees

One of the following must also apply:

  • You are not a business rate payer of the premises you trade from, or occupy, and are required to close (this includes businesses registered for Council Tax)
  • Your business is not required to close, but has closed due to a significant impact on trading
  • Your business is continuing to operate, but with significantly reduced demand due to social distancing rules

Business sectors this grant applies to

You can apply for this grant if you're business is in any of the following business sectors:

  • Accommodation
  • Car Repair and MOT services
  • Childcare provision
  • Community centres and halls
  • Education and training
  • Entertainment venues
  • Essential retail
  • Financial Services
  • Hospitality venues
  • Leisure and sports facilities
  • Medical and dental services
  • Non-essential retail
  • Personal care facilities
  • Storage and distribution facilities
  • Street trader/market stall
  • Taxi and vehicle Hire businesses

View the full list of businesses required to close from 5 November 2020 on GOV.UK.

Businesses excluded from the Additional Restrictions Grant

Your business will not be eligible if any of the following apply:

  • It is entitled to a grant under the Local Restrictions Support Grant (C)A
  • It has reached the state aid or de minimis limit
  • It is in administration, is insolvent, or where a striking-off notice has been made
  • It is part of a national chain
  • It is private or residential accommodation, where rooms or properties are let out, that do not have a food licence
  • You are self-employed and you are eligible for, or in receipt of, the Self-Employment Income Support Scheme, and you do not have material monthly fixed costs (such as rent or Council Tax)
WarningYour business will not qualify for support under this scheme if it was in administration, insolvent, or a striking off order was made at the time national restrictions started.

How much is the grant?

The amount you get depends on the size of your workforce, as shown below.

  • Up to £1000 for businesses with 10 or less employees
  • Up to £1500 for businesses with 11 to 49 employees

Do state aid rules apply?

The Additional Restrictions Grant counts towards state aid. The rules are fully explained in the government state aid guidance. By accepting this grant you must confirm that you are not in breach of these rules.

Before you apply

If you meet the criteria (above) for the Additional Restrictions Grant, you can apply online.

To complete this form you will need:

  • Business Rates or Council Tax account number
  • Charity number (if applicable)
  • VAT registration number (if applicable)
  • Company number (if the company is registered with Companies House)
  • The number of employees you have
  • Details of any State Aid you have received in the last 3 years
  • Details of the impact on your business, including the proportion of trade you have lost from the closure of other businesses. (We may ask for further information or evidence to support this)
  • Bank details for the account you want the grant paid into
  • A recent bank statement, dated in the last three months, corresponding to the grant payment details you have provided
  • A copy of your passport OR a copy of your driving licence

It should take around 5 minutes to complete the form.

Next steps

We will assess all applications after 27 November, and will let you know if you are entitled to a payment. If you are we will then make a payment by BACS transfer to the bank account that you have provided details for. If you are not successful we will contact you to inform you of this.

What to do if a staff member, customer or supplier gets Coronavirus

As a business, you are not just responsible for the welfare of your staff, but will also the customers and suppliers you come into contact with. It's highly important to follow the steps below if anyone who works for you, or comes into contact with your workplace, reports a suspected, or confirmed case of COVID-19.

If a member of staff, customer or supplier becomes ill with symptoms of COVID-19 (or develops them within two days of visiting your business)

They MUST self-isolate as soon as symptoms start.

They should get tested by applying through GOV.UK or calling 119

They should contact anyone they have been in close contact with in the last 48 hours before developing symptoms. 

Members of their household (or bubble) should self-isolate until the ill person has a virus test result.

Wider contacts do not need to self-isolate at this stage, but they should take extra care to practise social distancing and good hygiene.

As an employer, you may need to assess if any of your staff and customers have had close contact with the ill person

If the ill person's test is negative
They can return to daily activities once they feel well again.

Their household (or bubble) can stop self-isolating.

You should contact anyone that you had previously informed of the suspected case, to let them know about the negative test.

If the ill person's test is positive
The ill person should continue to self-isolate for 10 days from when symptoms began (or when their test was taken, if they have no symptoms)

The ill person should expect contact from NHS Test and Trace to ask them about recent close contacts. This contact may be via text, email or phone.

If NHS Test and Trace are involved
The Test and Trace service will text, email or phone everyone that the ill person identifies as a close contact. This may take 24 to 48 hours from the time that the test result is received.

The ill person's identity will not be revealed to contacts.

If NHS Test and Trace inform you that you have been in close contact with a COVID-19 case
You MUST self-isolate for 10 days from the date of your contact with the case, as you could develop COVID-19 at any time during this period. You should not arrange for a test during this period, unless you develop symptoms. An early test may be inaccurate and might give you a false sense of reassurance.

Members of your household do not need to self-isolate, unless you develop COVID-19 symptoms

More guidance is available from the GOV.UK website

If NHS Test and Trace need helping identifying contacts
If a COVID-19 case has been to a pub, hotel, workplace or been part of a communal event, such as playing team sport, Public Health England (PHE) will become involved.
They will complete a risk assessment process. If necessary, they will contact you as an employer, and ask you to supply information which could identify contacts, such as staff rotas or visitor records. It may take 24 to 48 hours for PHE to contact you to request this information.
If you're not sure what to do
Email us at Public_Health@bathnes.gov.uk at any time for advice about what you need to do.
If there is a localised outbreak (2 or more confirmed cases)

You must phone Public Health England on 0300 303 8162.

Please also email our Public Health Team at public_health@bathnes.gov.uk

Early outbreak management resources

Download Action Cards which provide specific COVID-19 early outbreak management information for businesses from Public Health England.

These Action Cards are designed to be printed or downloaded to keep on hand in your business or organisation.

NHS Test and Trace service in the workplace

The NHS Test and Trace service does the following:

  • provides testing for anyone who has symptoms of COVID-19 to find out if they have the virus
  • gets in touch with anyone who has had a positive test result to help them share information about any close recent contacts they have had
  • alerts those contacts, where necessary, and notifies them they need to self-isolate to help stop the spread of the virus

By following instructions to self-isolate, people who have had close recent contact with someone with COVID-19 will be protecting their family, friends, colleagues and other people around them, and will play a direct role in stopping the spread of the virus.

Visit GOV.UK for further information on how the NHS Test and Trace service works

Guidance on the NHS Test and Trace service for employers, workers and for the self-employed

Collecting customer and visitor data for NHS Test and Trace

The opening up of the economy following the COVID-19 outbreak is being supported by NHS Test and Trace. And so businesses should assist this service by doing the following things:

  • Keep a temporary record of your customers and visitors for 21 days (in a way that is manageable for your business)
  • Assist NHS Test and Trace with requests for that data, if needed

This could help to contain clusters or outbreaks.

Local Outbreak Management Plan

The B&NES Local Outbreak Management Plan defines the majority of employment sites as places. A list of high risk places is listed in appendix 1 of the plan.

Find COVID-19 advice and guidance for businesses

How to make your workplace COVID-19 secure

For detailed guidance on how to make you workplace COVID-19 secure, please follow government advice

COVID-19 webinar for accommodation providers

We (the council) held a COVID-19 webinar for accommodation providers (hotels and other guest accommodation) on Thursday 6 August 2020.

The aim of the webinar was to support these providers to become COVID-19 secure, and prepare and respond to possible and confirmed cases of COVID-19 amongst employees and guests.

The webinar was recorded and is available to watch on the Council’s YouTube Channel

Webinar resources

Get help from Invest in Bath

Our Invest in Bath service is co-ordinating support services to local businesses in light of the COVID-19 public health situation. If you have specific concerns, questions or needs at this time, please email info@investinbath.co.uk and the team will respond directly.

Apply for the expanded retail discount

Apply for the business rates expanded retail discount for occupied retail, leisure and hospitality premises. Eligible premises will receive a discount of up to 100% on their bill for the 2020/21 financial year.

Apply for expanded retail discount online