Apply for Retail, Hospitality and Leisure Business Rates Relief for occupied retail, leisure and hospitality premises. Eligible premises will receive a discount of up to 75% on their bill for the 2023/24 financial year. Any award is subject to a cash cap. This means that no ratepayer can, in any circumstances, exceed the £110,000 cash cap across all of their properties in England.
If your business falls into any of the following categories, or is not listed but is broadly similar to the ones listed here, you are eligible for this discount. However, your premises must be occupied and wholly, or mainly, used to sell goods, services, or food and drink to visiting members of the public.
Premises eligible for the discount
Select the main function of your business from the list below, to read details about eligibility.
Premises used to sell goods to visiting members of the public:
- shops, including:
- florists
- bakers
- butchers
- grocers
- greengrocers
- jewellers
- stationers
- off licences
- chemists
- hardware stores
- newsagents
- supermarkets
- charity shops
- opticians
- post Offices
- garden centres
- furnishing shops or display rooms including:
- carpet shops
- shops selling double glazing or garage doors
- car or caravan show rooms
- second-hand car lots
- markets
- petrol stations
- art galleries (where art is for sale or hire)
Premises used to sell food and drink to visiting members of the public:
- restaurants
- takeaways
- sandwich shops
- coffee shops
- pubs
- bars
Premises used to provide the following services to visiting members of the public:
- hair and beauty services such as:
- hairdressers
- nail bars
- beauty salons
- tanning shops
- shoe repairs or key cutting
- travel agents
- ticket offices (for theatres, for example)
- dry cleaning
- launderette4s
- PC, TV or domestic appliance repairs
- funeral directors
- photo processing
- DVD or video rentals
- tool hire
- car hire
Premises being used as live music venues, which are premises wholly or mainly used for the performance of live music for the purpose of entertaining an audience.
Premises providing sports and leisure facilities for visiting members of the public:
- sports grounds and clubs
- museums
- art galleries
- nightclubs
- sport and leisure facilities
- theatres
- tourist attractions
- gyms
- wellness centres, spas, massage parlours
- casinos, gambling clubs and bingo halls
- cinemas
Premises being used for the assembly of visiting members of the public:
- public halls
- clubhouses
- clubs
- institutions
- bingo halls
Where the non-domestic part is being used for the provision of living accommodation as a business.
- hotels
- guesthouses
- boarding houses
- holiday homes
- caravan parks and sites
Premises not eligible for the discount
Premises which are not reasonably accessible for members of the public to visit, or those which are not mainly used for the qualifying purpose, are not eligible for this discount.
Examples of businesses not eligible
- Financial services, for example:
- banks
- building societies
- cash points
- bureaux de change
- short-term loan providers
- betting shops
- Medical services, including:
- vets
- dentists
- doctors
- osteopaths
- chiropractors
- Post Office sorting offices
- Professional services such as:
- solicitors
- accountants
- insurance agents
- financial advisers
- employment agencies
- estate agents
- letting agents
Apply for the discount
You can apply online using our online form.