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This report provides an overview and analysis of the handling of feedback received in the form of complaints, concerns, comments and compliments…

Under section 9 of the Care Act 2014, Bath and North East Somerset Council has a statutory duty to assess the needs of any adult or carer who appears…

This policy details how Bath & North East Somerset Council intends to deliver its duties under and/or exercise powers it has under legislation.

If, as a result of the assessment and eligibility process, a person is found to have unmet eligible needs for care and support that the council must…

This document sets out the financial calculation and charging arrangements in Bath & North East Somerset for non-residential social services.…

This document provides a framework for handling complaints, comments, concerns and compliments for organisations carrying out the Council’s adult…

Bath & North East Somerset Council aims to conform with the requirements of the identification of the ordinary residence of people in need of…

Bath & North East Somerset Council takes its duty of care to care home residents extremely seriously and this pack aims to provide clear guidance…

The purpose of this document is to set out Bath & North East Somerset Council’s policy and procedure for the protection of property as prescribed…

The basis of the Local Authority’s responsibility for funeral arrangements and expenses of people who have died in their area, and for whom it…