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Published: 19/11/2020 Updated: 19/11/2020 Subject: Children, young people and families, Complaints

This report is produced in accordance with the statutory guidance for the Children Act 1989 Representations Procedure (England) Regulations 2006 as…

Published: 19/11/2020 Updated: 19/11/2020 Subject: Complaints, Adult social care

This report provides an overview and analysis of the handling of feedback received in the form of complaints, concerns, comments and compliments…

Published: 23/09/2019 Updated: 23/09/2019 Subject: Complaints

This procedure applies when a complaint is received that a Member, Co-opted Member or Town/Parish Member has or may have failed to comply with the…

Published: 23/09/2019 Updated: 23/09/2019 Subject: Complaints

At Bath & North East Somerset Council we value our customers and their feedback. This corporate Customer Feedback Policy describes how the…