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This report provides an overview and analysis of the handling of feedback received in the form of complaints, concerns, comments and …

These reports are produced in accordance with the statutory guidance for the Children Act 1989 Representations Procedure (England) Regulations 2006…

This procedure applies when a complaint is received that a Member, Co-opted Member or Town/Parish Member has or may have failed to comply with the…

At Bath & North East Somerset Council we value our customers and their feedback. This corporate Customer Feedback Policy describes how the…