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Coronavirus (COVID-19) latest information and advice

Help for vulnerable people

Support and advice from the Compassionate Community Hub

Bath & North East Somerset Council, working with 3SG, Virgin Care, and local NHS colleagues, have set up a telephone line giving advice and support to those that need it during this period.  

Call 0300 247 0050 (the line is open 9am to 5pm, Monday to Saturday).


Text 07870 868368

People with concerns over food supply, welfare or well-being should seek support and advice from the hub. 

We are urging those residents who are able to safely get support from family and friends or to order their food or medication online, to continue to do so. This means staff operating the phone line can prioritise those who need the most help and get to calls as quickly as possible.

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